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I brought my roku stick to work but forgot the remote. how
I brought my roku stick to work but forgot the remote. how do i connect the stick to the wifi without a remote. I know there is a remote app on my phone but I cant get the stick to connect to the same… read more
Michael T
Michael T
2,851 satisfied customers
Roku froze up while watching Netflix,....I unplugged and
Roku froze up while watching Netflix,....I unplugged and tried again but now we get only a screen with the red and purple pan of a building....?? … read more
Shahid
Shahid
Technician
High School or GED
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Tiki tiki. Roku will not connect blue light was blinking and
roku will not connect blue light was blinking and some times not on at all unit was working fine for over a year and our roku tcl tv (netfilcks ect) working fine so I think it must be the purple roku stick I bought at wall mart … read more
Michael T
Michael T
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I bought a new remote for my Roku but there is no pairing
I bought a new remote for my Roku but there is no pairing button in the battery compartment?? … read more
Nathan
Nathan
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I lost the remote so I just bought the whole package "Roku
I lost the remote so I just bought the whole package "Roku streaming player" from Prime now, which delivered it under an hour. My babysitter is at my home and she received the box. It has the hdmi dev… read more
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Nathan
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I have ROKU and a HDCP unauthorised screen. It's an older
Unplugging the power, taking batteries out of remote. … read more
Richard
Richard
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Bought the streaming stick(black), set it up for my mom.
Bought the streaming stick(black), set it up for my mom. Used my info to activate it. It down loaded all my channels. Overkill for her. How do I clear it all off, reset it and set her up independently… read more
electronicsguy
electronicsguy
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I have a Roku streaming stick+. The stick works fine
I have a Roku streaming stick+. The stick works fine sometimes, other times nothing on it works. It won't turn tv on or off, none of the buttons work. I have put in new batteries still nothing. … read more
Nathan
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I just talked with a roku tech who either didn't understand
I just talked with a roku tech who either didn't understand my problem completely or something. She had the solution for my problem but I couldn't understand her accent..and she mine...I need help … read more
Shahid
Shahid
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High School or GED
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Using the roku remote I can access the Starz icon moving
Using the roku remote I can access the Starz icon moving about the page, however the remote cannot activate the screen showing Netflicks ....outlander etc. put new batteries in. A green light is flash… read more
Shahid
Shahid
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I am trying to activate my new Roku. My. My daughter wanted
my daughter wanted the account charged to her, she put in my E-mail and my password, but it shows that is incorrect … read more
technicalcat
technicalcat
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My roku will not come on. I had called netflix because it
my roku will not come on. I had called netflix because it wasn't coming up, she had us unplug the roku box then when we plugged it back in it would not come on. … read more
Aric
Aric
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My rocu player is suddenly not connecting to my internet.
my rocu player is suddenly not connecting to my internet … read more
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Nathan
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Letters on purple screen say "unauthorized content disabled"
White letters on purple screen say "unauthorized content disabled" … read more
Nathan
Nathan
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Bachelors of Science
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I want to set my friend up with roku. She has xfinity xg1p
I want to set my friend up with roku. She has xfinity xg1p box with available hdmi input...I don't know which roku to get for her … read more
Nathan
Nathan
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Just got a new remote and cant get it connected, i think its
Hi Pearl Just got a new remote and cant get it connected … read more
Shahid
Shahid
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We purchased a roku streaming stick and it worked while. now
we purchased a roku streaming stick and it worked for a while. now the remote does not work, put in new batteries to no avail. the selection screen comes up but we cannot move around on it, the "optio… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
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My daughter has had Roku and Netflix movies years.
My daughter has had Roku and Netflix movies for 2 years. Evelyn XXXX is in Nursing home Indio Nursing and Rehab Center. She has just recently been given a new Dynavox IMax computer by her Health Insur… read more
Expert
Expert
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Meet the Experts:

Louie

Louie

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LOAJ3256

LOAJ3256

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Neil

Neil

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Over 25 years experience in electronic repair and design.

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Steven

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Master TV Technician providing warranty service for Samsung, Sharp and Sony

Nathan

Nathan

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1,524 satisfied customers

Electronics technician for install, troubleshooting, and repairs.

Shahid

Shahid

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I have been repairing electronic gear since 1993 as a qualified Sony tech

Aric

Aric

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1,054 satisfied customers

15+ years in the field. Owner of AV Installation, OEM and Repair company

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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