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I purchased a roku device for my mom roku tv. The Roku has
I purchased a roku device for my mom roku tv. The Roku has worked fine until yesterday. Yesterday, the remote worked but the response was slow. I purchased a new remote and now can't even get the home… read more
Miro
Miro
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Just bought device set up went ok now the screen flashing
Just bought device set up went ok now the screen flashing off and on all snowy and distorted when it shows up call local cable tried everything they said to contact you … read more
Shahid
Shahid
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Roku Express had a earlier model thought is was broken and
Roku Express had a earlier model thought is was broken and still won't work … read more
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Chester
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I can't pull up my Netflix account. The black screen comes
I can't pull up my Netflix account. The black screen comes on and says No Program information. After talking with Netflix they feel it is an LG TV problem. … read more
Pete
Pete
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Worked last night. Nothing unusual. I tried this morning.
I tried this morning. Power is there but no blue screen or roku. … read more
Expert
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Are you with LG. When I try to get my roku on my tv it says
when I try to get my roku on my tv it says no signal check input connection … read more
John
John
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I just installed the new Roku Ultra; however, I do NOT want
I just installed the new Roku Ultra; however, I do NOT want the Roku remote to control my TV volume and power. … read more
Cameron
Cameron
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I have a roku device; just got a new LG TV; i can't get Roku
I have a roku device; just got a new LG TV; i can't get Roku to fill the entire screen … read more
Thomas
Thomas
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I'm trying to get my roku to work but I get the letters and
I'm trying to get my roku to work but I get the letters and that's all … read more
Thomas
Thomas
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Turn on tv..get ROKU on screen and doesnt go any farther.
turn on tv..get ROKU on screen and doesnt go any farther. … read more
Shahid
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Roaming screen and no channels. LG 32cs560 6years. Just AV.
Received notice of credit card expiring end of Dec. Updated on 12/15.… read more
Nathan
Nathan
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I just purchased a roku ultra. I connected it to my router
Hi I just purchased a roku ultra. I connected it to my router with an Ethernet cable and also used an hdmi cable from the player to my 4K tv. Works ok. Should both be connected? … read more
Mike G.
Mike G.
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Vocational, Technical or Trade Scho
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My Roku Express+ will only show black and on my TV.
My Roku Express+ will only show black and white on my TV. … read more
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No signal sign bouncing on screen. Have unpluged entire
Hi no signal sign bouncing on screen. Have unpluged entire unit , and restarted. Wi Fi is hot in house. confused … read more
Jack
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technician
factory trained engineer
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I have a new (purchased 8/18) Roku Ultra. It has been
I have a new (purchased 8/18) Roku Ultra. It has been working fine, connected to my TV, until suddenly stopping last night. I notice that the light on the device goes off - and then comes back on again when I unplug it and plug it back in again. There is also a new message that comes up on my remote that says: "blaster not responding." Any thoughts? Is there some way to figure out whether the Roku device is still working? … read more
Shahid
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I get vertical red lines when I access hulu. Sony approx.
Hulu was working fine for several months. The red lines occur after I am into hulu, have chosen the show and episode, it goes through the accessing screen and then when I click for the episode to come on, the red vertical lines come on. The sound seems to be fine. … read more
Nathan
Nathan
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Just installed ROKU XD2 with a Pioneer reciever model VSX-522-K.
Just installed ROKU XD2 with a Pioneer reciever model VSX-522-K. hAD THE GEEK Squad set the new T.V. reciever and ROKU up. Picture comes through fine but no sound. T.V. ans blueray work Fine but not t… read more
LOAJ3256
LOAJ3256
Technician
Vocational, Technical or Trade School
328 satisfied customers
I cannot get my DVD player to work. Model Mvd2015.
I cannot get my DVD player to work. Model Mvd2015. Update : I also have a DVR from [email protected] Do I connect to the DVR or TV ?… read more
Louie
Louie
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Meet the Experts:

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

MD Sadique

MD Sadique

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Neil

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Over 25 years experience in electronic repair and design.

Steven

Steven

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Master TV Technician providing warranty service for Samsung, Sharp and Sony

Nathan

Nathan

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Electronics technician for install, troubleshooting, and repairs.

Shahid

Shahid

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I have been repairing electronic gear since 1993 as a qualified Sony tech

Aric

Aric

Technician

1,121 satisfied customers

15+ years in the field. Owner of AV Installation, OEM and Repair company

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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