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Won't connect to internet. Signal good, cannot connect to…

Customer Question
Won't connect to internet ...

Won't connect to internet

Technician's Assistant: How's your WiFi signal strength? Can you connect to the Internet using a computer or another device?

Signal good, cannot connect to ipad

Technician's Assistant: Have you tried restarting both your digital media player and your router?

Yes, tried everything. My roku is kind of old, but always works

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

Seems to happen when it rains. I hate Spectrum. Thank you for helping.

Submitted: 2 months ago.Category: Recorders and Players
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Answered in 5 minutes by:
5/31/2018
Electronics Technician: Richard, Customer Service replied 2 months ago
Richard
Richard, Customer Service
Category: Recorders and Players
Satisfied Customers: 47,537
Experience: Over 20 years fixing Electronically devices
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Is it giving an error when you try to connect to the wifi network?

Please let me know

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Electronics Technician: Richard, Customer Service replied 2 months ago

Can you tell me the error please?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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