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I am trying to set up my express and when I give the code…

Customer Question
I am trying to...

I am trying to set up my express and when I give the code showing on the screen and select my location as kitchen it gives me an error message saying that I need to go back and correct the highlighted areas...but there aren't any highlighted areas

Technician's Assistant: Who makes your media player? How old is it?

ROKU I would assume

Technician's Assistant: What have you tried so far with your Roku media player?

Trying to do a first time setup

Submitted: 2 months ago.Category: Recorders and Players
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Answered in 3 minutes by:
5/28/2018
Electronics Technician: technicalcat, Engineer replied 2 months ago
technicalcat
technicalcat, Engineer
Category: Recorders and Players
Satisfied Customers: 2,612
Experience: Technician at LocalTechShop
Verified

Hello and thank you for using JustAnswer. This is an independent, fee-based technical support site.

My name is ***** ***** I look forward to helping you now.

Where are you putting in this "location"? On your computer while logged in to your roku account, or on your TV? Please give me more details.

Phone support would make this much easier and faster to solve. I sent you an offer for that, and if you'd like to accept it, I can connect with you right away.

NOTE: To reply to me, please type your message in the box below and click the button to send.

Ask Your Own Recorders and Players Question
Customer reply replied 2 months ago
on my computer while logged in to my Roku account Yes please call(###) ###-####
Customer reply replied 2 months ago
No please don't call
Customer reply replied 2 months ago
This is a ripoff I am ending this session
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