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I can't get amazon prime on one of my rokus- the show starts
I can't get amazon prime on one of my rokus- the show starts then stops suddenly. I vacant get Netflix and other channels on this Romulo but not amazon. I call them and they said to call Roku to remov… read more
Nathan
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I have Amazon Prime Videi through my Roku. I keep clicking
I have Amazon Prime Videi through my Roku. I keep clicking on the symbol watch Prime Video but it keeps sending me back to the main screen. Prime Video is working fiine through my laptop so I assume i… read more
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For the past 2 weeks at least, when I am watching you tube,
For the past 2 weeks at least, when I am watching you tube , prime video , Netflix the tv continuously says it is not connected to internet. I could have been watching for a little while, the tv goes … read more
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I can't fast forward or rewind amazon prime through my roku.
I can't fast forward or rewind amazon prime through my roku … read more
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When I play something on Netflix or Amazon, the sound gets
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I need to know how I can stop the audio from the Roku when I
Hello, I need to know how I can stop the audio from the Roku when I search. Apparently somehow a pushed a button and can't turn it off.Can you help me. … read more
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My 2yo grandson got the remote and now a female voice tells
My 2yo grandson got the remote and now a female voice tells me everything. The name of the show, actors, length, etc. She is driving me crazy. I called Netflix but they have determind … read more
Electrotech2017
Electrotech2017
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How do I turn off the robot voice speaking while I navigate
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My Roku is "frozen." It comes onscreen but the remote will
My Roku is "frozen." It comes onscreen but the remote will not activate it. The system is only two months old and gets only moderate use so I can not believe the remote batteries are dead. … read more
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My roku streaming stick is not working properly i bought it
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I have a Rocu. I also have a Prime account. I do not have
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my roku has a voice that is telling me everything that is going on, like the titles of the showes I am looking to watch. I just want to shut the voice off. … read more
electronicsguy
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I am using a Roku to access Amazon Prime Video. I get the
I am using a Roku to access Amazon Prime Video. I get the video, but no sound. I get sound on other streaming channels accessed thru the Roku. Is there a dichotomy with Amazon Prime Video and Roku? … read more
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We purchased a roku streaming stick and it worked while. now
we purchased a roku streaming stick and it worked for a while. now the remote does not work, put in new batteries to no avail. the selection screen comes up but we cannot move around on it, the "optio… read more
Pete
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How do I locate the code for my online account. I purchased
How do I locate the code for my online account. I purchased this Roku in Jan. 2011. I do use it but I am interested in using Amazon video.s… read more
Steve G.
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I cannot scroll down to the second section of my DVD. It says
I cannot scroll down to the second section of my DVD. It says to use the down arrow - is that the one under the CH button?… read more
LOAJ3256
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Meet the Experts:

Louie

Louie

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25+ yrs. experience in the field and 5+ yrs. online, down to component level.

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LOAJ3256

LOAJ3256

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BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

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FCC Commercial License, ASEET, BSCS

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Neil

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Shaheen

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Chief Technical Officer for 2+ years

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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