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Louie; LOU. Trying to reset tv to factory settings jumped…

Customer Question
Hi LOU. Technician's Assistant:...

Hi LOU.

Technician's Assistant: What have you tried so far with your media player?

Trying to reset tv to factory settings jumped through all hoops no luck

Submitted: 2 months ago.Category: Recorders and Players
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Answered in 1 minute by:
5/26/2018
Electronics Technician: Shahid, Technician replied 2 months ago
Shahid
Shahid, Technician
Category: Recorders and Players
Satisfied Customers: 13,472
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Welcome to JustAnswer.com
Sorry to hear that you're having trouble with this and I'll do my best to help, I need the following info to troubleshoot the problem
NOTE: my replies may take few minutes to reach you so please be patient

- Could you please get me the complete model number written on back cover or side panel of the TV?

- Please provide details about the problem you're having with the TV or the device in the question?

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Customer reply replied 2 months ago
mdl. no. e32h4qnkdybvnnx sharp tv
Electronics Technician: Shahid, Technician replied 2 months ago

Sharp TV model # will start like LC-50xxxxx or something like that, please recheck

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Customer reply replied 2 months ago
sorry I can see model no clearly roku says no charge for help I will not pay
Electronics Technician: Shahid, Technician replied 2 months ago

No problem, good luck~

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Electronics Technician: Harry, Customer Service replied 2 months ago
Harry
Harry, Customer Service
Category: Recorders and Players
Satisfied Customers: 2,818
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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