Recorders and Players

Recorder player problems? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

We have a DMR-XW385 last night I set it to time record one…

Customer Question
We have a DMR-XW385...

We have a DMR-XW385 last night I set it to time record one programme, and now every programme on the channel is being set for time record , and it will not let me delete them, it states this an invalid operation as the programme is set for time record

Technician's Assistant: How long have you had your DMR-XW385?

About 5 years

Technician's Assistant: What have you tried so far?

Switching off the recorder at the mains, going later in the day and trying to stop programme that are not due to start until later in the day, but I still get the same message

Submitted: 2 months ago.Category: Recorders and Players
Show More
Show Less
Ask Your Own Recorders and Players Question
Answered in 20 hours by:
5/27/2018
Electronics Technician: Harry, Customer Service replied 2 months ago
Harry
Harry, Customer Service
Category: Recorders and Players
Satisfied Customers: 2,826
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Recorders and Players Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 780
780 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

780 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

Technician

430 satisfied customers

Work on all electronic recording devices & sound systems. .

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

Daniel

Daniel

Engineer

116 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Rod

Rod

Engineer

70 satisfied customers

FCC Commercial License, ASEET, BSCS

Neil

Neil

Technician

52 satisfied customers

Over 25 years experience in electronic repair and design.

Shaheen

Shaheen

Technician

27 satisfied customers

Chief Technical Officer for 2+ years

< Previous | Next >

Related Recorders and Players Questions
We have a Panasonic DMR-BWT450 blue ray recorder. In the
We have a Panasonic DMR-BWT450 blue ray recorder. In the last week when I go to watch a prerecorded program it comes up with no titles and tells me the HDD is full. I know this is not correct as I del… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
Why do the subtitles of recorded programme disappear a day
Why do the subtitles of recorded programme disappear a day later? … read more
Harry
Harry
Customer Service
2,826 satisfied customers
I have a Panasonic Player/HDD Recorder Model No DMR-PWT550.
I have a Panasonic Player/HDD Recorder Model No DMR-PWT550. … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
345 satisfied customers
I have a Panasonic dvd recorder dmr xw 380 and i am unable
I have a Panasonic dvd recorder dmr xw 380 and i am unable to delete recorded programmes on the hhd all i get is that the hdd is full.I have tried deleting programmes but it will not respond … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
345 satisfied customers
I have a Panasonic dmr wx 480 dvd recorder player. I set two
Good morning. I have a Panasonic dmr wx 480 dvd recorder player. I set two programs ti record last night. Once recorded okay, the other did not. It still indicates on Timer Recording that it is record… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
It won't record from the TV channels. DVB. Comes up AV1 or
It won't record from the TV channels. DVB. Comes up AV1 or AV2. Tried input button but budge back to DVB setting. Just DVD, then HDMI and back to AV1 … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
345 satisfied customers
What do I do with a remote control blu-Ray disc recorder IR6
What do I do with a remote control for a blu-Ray disc recorder IR6 that has the fast forward button that only works occassionly if at at all? This has just started recently, but it has worked probably… read more
Louie
Louie
Technician
Associate Degree
780 satisfied customers
I have a Panasonic DVD recorder Model DMR-XW385 when playing
I have a Panasonic DVD recorder Model DMR-XW385 when playing back taped programes it stops numerous times. Sometimes starting after a pause of 30 seconds or more and sometimes returning to the start. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
Hi Shahid,I have a Sony Bravia KDL 47W807A. It is connected
Hi Shahid, I have a Sony Bravia KDL 47W807A. It is connected to a Panasonic DVD Recorder, Model No DMR-EZ49VEB via an HDML Lead. Initially I experienced no problems recording programmes but now I am! … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
We have a Panasonic DVD Recorder DMR-ES20 and couldnt get
We have a Panasonic DVD Recorder DMR-ES20 and couldn't get it to eject. We tried pressing the Stop and Channel Up buttons for 5 sec. Nothing happened. We tried pressing Channel Up and Channel Down but… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
345 satisfied customers
I have a Panasonic Dmr-xw385. Two days ago it stopped being
I have a Panasonic Dmr-xw385. Two days ago it stopped being able to record a tv show. The guide shows it as recording but the red light on the unit does not display. Do we have a technical issue or a … read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I have a panasonic DVD recorder model DMR EZ25EB which is coupled
I have a panasonic DVD recorder model DMR EZ25EB which is coupled to a panasonic 42"TV Model TX- L42E3B,which were both working very well until I disconnected the DVD Recorder from the house electrica… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
Panasonic DMR-XS380 fails to record. Unplugging from the power
Panasonic DMR-XS380 fails to record. Unplugging from the power seems to solve it but the problems reoccurs within 24 hours… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
I can't record any programmes on any channel. I get a blue
I can't record any programmes on any channel. I get a blue box saying "Timer programme setting was unsuccessful". This has been getting steadily worse.… read more
ITTechChris
ITTechChris
IT Technician
352 satisfied customers
I have a Blu-Ray disc recorder DMR-BS850EB - every time i try
I have a Blu-Ray disc recorder DMR-BS850EB - every time i try to set something to single or series record in the main menu it simply says "timer programme setting was unsuccessful" - I have plenty of … read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
I have a Sony DVD recorder RDR-HXD 870 linked to a Sony KDL32EX403
I have a Sony DVD recorder RDR-HXD 870 linked to a Sony KDL32EX403 Television. the recent removal of analogue channels has upset the tuning for digital reception. I ran the set-up programmes which wor… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
My DVD model no. is DMR-XS350EB. I was timer recording a programme
My DVD model no. is DMR-XS350EB. I was timer recording a programme at the weekend and the recording stopped 1/2 way through. The following day I tried to timer record 2 programmes and the machine fail… read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
627 satisfied customers
I bought a new DMR-XS350EB DVD recorder in May 2010 and it
I bought a new DMR-XS350EB DVD recorder in May 2010 and it has operated satisfactorily until about 2 weeks ago, when the message 'timer recording not possible' often showed when I tried to set a progr… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
345 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x