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My Panasonic DMP-BDT270PS stopped working on may 24/2018.

My Panasonic DMP-BDT270PS stopped...

My Panasonic DMP-BDT270PS stopped working on may 24/2018

Technician's Assistant: How long have you had your DMP-BDT270PS?

1year

Technician's Assistant: What have you tried so far with your Panasonic product?

Well I go to network service a blue screen comes up,and says the latest firmware is available,so I click onto update,a grey screen comes up,says the latest firmware is already installed.

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

All I use this Smart Network for is watching YouTube,Netflix ect.

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Answered in 18 hours by:
5/26/2018
Harry
Harry, Customer Service
Category: Recorders and Players
Satisfied Customers: 2,824
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 2 months ago
I still need help,by the way my blueray still works but the network service stopped on thurs may 24 2018

If you unplug the unit and plug it back in

Are you able to use it?

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Customer reply replied 2 months ago
the blueray works,but theNetwork service doesn't
Customer reply replied 2 months ago
this is a 4k Blueray with sreaming services,Youtube,hula,amazon,netflix ect.It doesn't work now,it says to up date Firmware,I click on the UPDATE,and it says the Firmware is already updated,why doesn't the Network service work?
  1. Turn the unit on.
  2. Press and hold [OK], the [Y - Yellow] button and the [B - Blue] button on the remote control at the same time for more than 5 seconds. “00 RET” is displayed on the unit’s display.
  3. Press [►] right repeatedly on the remote control until “08 FIN” is displayed on the unit’s display.
  4. Press and hold [OK] for more than 5 seconds.
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Customer reply replied 2 months ago
just out of the blue,at about 5pm or so,turned on the plazma&blueray and a screen came on with NEW firmware just about to be installed,so I waited a couple minutes and their it is NEW version 1.71,just wondering how long this subscription last?thanks anyways

You're welcome!

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Harry
Harry, Customer Service
Category: Recorders and Players
Satisfied Customers: 2,824
Experience: IT at Justanswer
Verified
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