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I just set-up Roku it was working fine. I went to setup
I just set-up Roku it was working fine. I went to setup another T.V. and when I came back, the first one was not working. HDMI is not getting a signal … read more
Nathan
Nathan
Technician
33,454 satisfied customers
Every time we turn the TV off and then come back later to
Hi every time we turn the TV off and then come back later to turn the TV on we have no volume with our Roku remote and we are going through DirecTV now. This isn't going to fly so we need a resolution… read more
Nathan
Nathan
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Our Roku screen comes up but Netflix does not connect. The
Our Roku screen comes up but Netflix does not connect … read more
Nathan
Nathan
Technician
33,454 satisfied customers
Our Roku works but stays on the home screen. We cannot get
Our Roku works but stays on the home screen. We cannot get to to go to Netflix, Prime etc. We have unplugged, changed batteries, held down the tiny button per instructions. oddly it works about once i… read more
Nathan
Nathan
Technician
33,454 satisfied customers
Sound on one channel gets distorted. Then it reverts to
Sound on one channel gets distorted. Then it reverts to download. Then I can't watch that channel at all. It doesn't seem to be a problem on other channels, but I have that one turned on as background… read more
Nathan
Nathan
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My Roku (1 yr. old) only shows the initial screen...no
My Roku (1 yr. old) only shows the initial screen...no channel choices. … read more
Nathan
Nathan
Technician
33,454 satisfied customers
Unable to go netflix screen and program on our TV. The
it is to the tv have had system over a year free of this problem … read more
Nathan
Nathan
Technician
33,454 satisfied customers
I can not get the remote to do anything once the ROKU logo
I can not get the remote to do anything once the ROKU logo goes from the tv. the remote will not go uo or down or sideways, it will not allow me in the system. … read more
Nathan
Nathan
Technician
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We use our Roku constantly (when the TV is on). Today, the
We use our Roku constantly (when the TV is on). Today, the Roku light is not showing and the TV screen shows a screen saver but nothing else happens. I have tried unplugging the Roku box but nothing h… read more
Nathan
Nathan
Technician
33,454 satisfied customers
My roku stick doesn't work any longer. I get a prompt that
My roku stick doesn't work any longer. I get a prompt that says that the current USB port on this TV will not power this roku device. Please use the provided USB power supply. … read more
Nathan
Nathan
Technician
33,454 satisfied customers
Account for our Roku how do we set up an account. How do we
how do we set up an account where is the model number on the box we have a serial number on the scale but not the model number … read more
Harry
Harry
2,416 satisfied customers
I am unable to play my mlb.tv channel on the Roku streaming
I am unable to play my mlb.tv channel on the Roku streaming stick (purple). Other channels play, but not this one. This just started happening this week. … read more
Nathan
Nathan
Technician
33,454 satisfied customers
I can't get back from the roku to the regular tv channels.
I can't get back from the roku to the regular tv channels. … read more
Harry
Harry
2,416 satisfied customers
Light on Roku player does not stay on. it blinks then goes
light on Roku player does not stay on. it blinks then goes off when I try to reset. (unplugging/plugging) Also, I have my cell phone that works as the remote for Roku player. I have not been able to c… read more
Nathan
Nathan
Technician
33,454 satisfied customers
I had to unplug my Roku because of an electrical storm. Now
I had to unplug my Roku because of an electrical storm. Now I can't get it to stream my channels. … read more
Eldon
Eldon
BS
216 satisfied customers
Our Roku is going. Roku 1 and is about 3 years old.
Yesterday. We turned it on and the remote did not work. We changed batteries and still did not work. Then we rebooted the unit and still no remote. So we left it for later. Then we came back in about an hour and the Roku was going crazy. The left column was scrolling down and would not stop. We unplugged it and waited overnight and replugged it in and it was doing the same. Scrolling down very quickly and could not be stopped. When we pushed a button like "home" the right side would go to the "home" area but the left side kept scrolling down as fast as before. I tried going to the regular cable channels but the screen would automatically return to Roku page....and the scrolling. I had to pull the plug before we could watch regular cable TV. … read more
Nathan
Nathan
Technician
33,454 satisfied customers
We just turned our tv on to watch a movie and got a message
We just turned our tv on to watch a movie and got a message the current usp port will not power this roku device. we have low/power. This never happened before. Thanks Barbara and Louis Linsmeyer … read more
Josh
Josh
It Support Specialist
Associate Degree
760 satisfied customers
My Roku has been disconnected for over a year. I plugged
My Roku has been disconnected for over a year. I plugged the power cord into the wall, attached the three colored plugs into the TV, changed the batteries in the remote and turned on the TV. Nada. i c… read more
Sijad H.
Sijad H.
Aviatio Electricians Mate
Associate Degree
1,735 satisfied customers
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Louie

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