Recorders and Players

Recorder player problems? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Message just came up saying account is no longer active but…

Customer Question
Message just came up...

Message just came up saying account is no longer active but I can sign in to my account.

Technician's Assistant: Who makes your media player? How old is it?

Romulo it is old.

Technician's Assistant: What have you tried so far with your media player?

Roku not Romulo. Tried unplugging and replugging. Checking connections, checking internet.

Submitted: 3 months ago.Category: Recorders and Players
Show More
Show Less
Ask Your Own Recorders and Players Question
Customer reply replied 3 months ago
Never mind. It just started working.
Answered in 4 hours by:
4/2/2018
Electronics Technician: Harry, Customer Service replied 3 months ago
Harry
Harry, Customer Service
Category: Recorders and Players
Satisfied Customers: 2,613
Experience: IT at Justanswer
Verified

Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach another company. JustAnswer is a question and answer site and not affiliated with the company you are trying to reach. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

Ask Your Own Recorders and Players Question
Customer reply replied 3 months ago
I think I came by mistake. Thanks.
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 777
777 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

777 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

Technician

430 satisfied customers

Work on all electronic recording devices & sound systems. .

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

Daniel

Daniel

Engineer

116 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Rod

Rod

Engineer

70 satisfied customers

FCC Commercial License, ASEET, BSCS

Neil

Neil

Technician

52 satisfied customers

Over 25 years experience in electronic repair and design.

Shaheen

Shaheen

Technician

27 satisfied customers

Chief Technical Officer for 2+ years

< Previous | Next >

Related Recorders and Players Questions
Where do i find a roku account, roku express plus, plugged
plugged in to tv entered wireless password ***** i'm no connect … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
My Roku will not come on. It started slowly. It used to come
My Roku will not come on. It started slowly. It used to come on immediately. Then it started taking 10-15 minutes. now I have to leave my TV on to keep it on. But then after about a week it shuts off … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Tv comes on as usual,but when I get to the guide, and select
Tv comes on as usual,but when I get to the guide, and select a show, I've usually got a black screen with a little orange dots moving in a circle... about an hour ago, my show came on, bit only lasted… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
We just bought a Roku express an plugged it into the tv. Now
Hi Pearl, We just bought a Roku express an plugged it into the tv. Now I need to activate the system for Netfkix movies I am not sure how to do that I do not have a smart phone> Thanks Robin … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
I can get Netflix and amazon but no Hulu or Pbs passport.
I can get Netflix and amazon but no Hulu or Pbs passport. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
I cannot get netflix to load. Signal strength seems to be
signal strength seems to be good- am connected to internet … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
When watching my Xfinity on my tv with Roku all of a sudden
When watching my Xfinity on my tv with Roku all of a sudden when on the guide and select a program to watch you get an error message saying something went wrong, try again later. Now all of a sudden t… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
All my roku channels are not working. It says disabled. Roku
All my roku channels are not working. It says disabled … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
It says i need to download the new rtn app on my roku. 3.
hi it says i need to download the new rtn app on my roku … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I just purchased a new roku device (streaming stick+) and
I just purchased a new roku device (streaming stick+) and tried to connect it last night, but when I got to the (enter the code) my internet service was so slow I tried 3 different codes before I coul… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
I let my activation code expire and the notice is frozen on
I let my activation code expire and the notice is frozen on my TV. I want to complete my activation but don't know what to do next. Thanks. Phil … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
I am unable to activate my roku express. I enter the code,
I am unable to activate my roku express. I enter the code, but the progress bar never changes. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I cannot connect my roku, Just bought it Roku express I was
Just bought it Roku express I was using my brothers, until I recieved my roku in the mail, it was asking for a code, and it did not except the code … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
I have a Roku 2 that is 2 years old. It was working fine
I have a Roku 2 that is 2 years old. It was working fine until last nght. Today when plugged in to the same TV, no ROKU logo appears on the screen at all. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
I am trying to get my lineup and get started on my free try
i am trying to get my lineup and get started on my free try and roku thinks I duplicated another e-mail which is me. … read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
My son set up my netflix account on my Roku player but now
my son set up my netflix account on my Roku player but now im having trouble retrieving data… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
Unplugging the roku, waiting 10 seconds does not correct.
Unplugging the roku, waiting 10 seconds does not correct. Still get message,"Roku is unable to complete requested action..." What next?… read more
Thomas
Thomas
IT Manager
Associate Degree
983 satisfied customers
I forgot my password XXXXX Ive made attempts to reset it. I
I forgot my password XXXXX I've made attempts to reset it. I got a temporary password XXXXX it does not work.… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x