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Have one downstairs and one upstairs and neither will com…

Customer Question
Have one downstairs and...

Have one downstairs and one upstairs and neither will com on

Technician's Assistant: How long has this been going on with your Com? What have you tried so far?

Both worked last night, neither working today. We can get to the main menu screen, but we cannot change the HDMI selection. We powered off & rebooted, but it's still not working

Submitted: 3 months ago.Category: Recorders and Players
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Answered in 1 hour by:
3/31/2018
Electronics Technician: Harry, Customer Service replied 3 months ago
Harry
Harry, Customer Service
Category: Recorders and Players
Satisfied Customers: 2,600
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 3 months ago
please
Customer reply replied 3 months ago
Never mind. Don’t call
Electronics Technician: Harry, Customer Service replied 3 months ago

OK -- How can I help you?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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