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Tried to watch a you tube video which i was able to watch on…

Customer Question
Tried to watch a...

Tried to watch a you tube video which i was able to watch on other devices. but on my Model BDP-S3700 it gave me a error 400. this was the first video I tried to watch. now my screen always shows error 400. I have tried to turn off the unit and also disconnect and reattach the HDMI cable. How can I reset this error, and what could have caused the problem. purchased this unit on 12/27/2017.

Technician's Assistant: How old is your BDP-S3700?

3 months

Technician's Assistant: What have you tried so far with your BDP-S3700?

Tried to watch a you tube video which i was able to watch on other devices. but on my Model BDP-S3700 it gave me a error 400. this was the first video I tried to watch. now my screen always shows error 400. I have tried to turn off the unit and also disconnect and reattach the HDMI cable. How can I reset this error, and what could have caused the problem. purchased this unit on 12/27/2017. where are you Pearl?Pearl Wilson, Technician's Assistant

Technician's Assistant: The Video Technician will be able to walk you through that. The Video Technician will be able to walk you through that. Anything else you want the Video Expert to know before I connect you?

No, thank you.

Submitted: 3 months ago.Category: Recorders and Players
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Answered in 4 hours by:
3/31/2018
Electronics Technician: Harry, Customer Service replied 3 months ago
Harry
Harry, Customer Service
Category: Recorders and Players
Satisfied Customers: 2,608
Experience: IT at Justanswer
Verified

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Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 3 months ago
No thanks, I already fixed the problem.
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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