Recorders and Players

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I lost my remote control. Tcl 7/16/17. S-series s401s.

Customer Question
I lost my remote...

I lost my remote control

Technician's Assistant: Who makes your media player? How old is it?

Tcl 7/16/17

Technician's Assistant: What TCL model do you have? How old is it?

S-series s401s

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Nothing works i have to use the buttons on the tv

Technician's Assistant: How long has this been an issue with your TCL? What happened right before this?

For about 2 days it just stopped working

Submitted: 3 months ago.Category: Recorders and Players
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Answered in 2 minutes by:
3/30/2018
Electronics Technician: Shahid, Technician replied 3 months ago
Shahid
Shahid, Technician
Category: Recorders and Players
Satisfied Customers: 13,335
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Welcome to JustAnswer, an independent, pay per question support website
Sorry to hear that you're having trouble with this and I'll do my best to help

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Electronics Technician: Shahid, Technician replied 3 months ago

- Could you please get me the complete model number written on back cover or side panel of the TV?

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Customer reply replied 3 months ago
55s403taaa
Electronics Technician: Shahid, Technician replied 3 months ago

Thanks, ***** ***** it, please hold on

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Customer reply replied 3 months ago
55s403
Electronics Technician: Shahid, Technician replied 3 months ago

Please click the following link to view the remote info and to order it online

https://www.amazon.com/Hotsmtbang-Replacement-Control-48FS3700-55FS3700/dp/B075N99SSF

I hope this info will help. If you have any additional questions, feel free to ask. If you're satisfied, please rate me a 5-star at the top of your page so I can get the credit for my work on the website
Thank you

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Electronics Technician: Shahid, Technician replied 3 months ago

Do you need any further assistance with this question?

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Shahid
Shahid
Shahid, Technician
Category: Recorders and Players
Satisfied Customers: 13,335
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Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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