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Changed roku from one tv to another- now cant seem to get it…

Customer Question
Changed roku from one...

Changed roku from one tv to another- now cant seem to get it setup

Technician's Assistant: What does your TV screen look like when you try to connect your digital media player? Is there anything at all displayed?

The home page

Technician's Assistant: Is your digital media player connected to the TV, or is it connected to a power outlet?

The roku is connected directly to the tv

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

This is a second tv connected to my sons netflex account

Submitted: 3 months ago.Category: Recorders and Players
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Answered in 5 minutes by:
3/29/2018
Electronics Technician: Aric, Technician replied 3 months ago
Aric
Aric, Technician
Category: Recorders and Players
Satisfied Customers: 47,476
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

I'm reviewing your details and will reply shortly.

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Electronics Technician: Aric, Technician replied 3 months ago

"The Home Page"- do you mean the Roku Home Page? If so what's the model number off of the back of your TV? Also do you have the ORIGINAL TV remote nearby please?

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Electronics Technician: Aric, Technician replied 3 months ago

Simply reply back if you need anything.

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