Recorders and Players

Recorder player problems? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Trying to connect to my internet. Over 8 years. Trying to…

Customer Question
Trying to connect to...

Trying to connect to my internet

Technician's Assistant: Who makes your media player? How old is it?

Over 8 years

Technician's Assistant: What have you tried so far with your media player?

Trying to connect with roku

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

I hope that’s it

Submitted: 3 months ago.Category: Recorders and Players
Show More
Show Less
Ask Your Own Recorders and Players Question
Answered in 33 minutes by:
3/28/2018
Electronics Technician: Suhasini Velu,
 replied 3 months ago
Suhasini Velu
Category: Recorders and Players
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to Just Answer. I'm reviewing your question now and will post back with your reply momentarily. Before we proceed with any troubleshooting, please once unplug your TV from the wall outlet wait for 2 minutes and plug it back in. Let me know when this is done.

Ask Your Own Recorders and Players Question
Customer reply replied 3 months ago
Just finished
Electronics Technician: Suhasini Velu,
 replied 3 months ago

Kindly mention the model number of your TV and Roku.

Ask Your Own Recorders and Players Question
Customer reply replied 3 months ago
No. Thank you. I had it with my company that I have had for over 10 years. I now need legal advise in which i’m doing now. Thank you.
A crooked World !! God Bless.
Electronics Technician: Suhasini Velu,
 replied 3 months ago

You can contact JustAnswer's Customer Service for payment related question by clicking on the Contact Us button at the bottom of your screen or by going to this link: http://ww2.justanswer.com/customer-support or

You can also reach them via Phone: 1-***-***-****

Ask Your Own Recorders and Players Question
Customer reply replied 3 months ago
The television is a Mitsubishi 1999 which is out of style for the latest equipment. I am donating it to the shelter here in Dallas.
Electronics Technician: Suhasini Velu,
 replied 3 months ago

You can contact JustAnswer's Customer Service for payment related question by clicking on the Contact Us button at the bottom of your screen or by going to this link: http://ww2.justanswer.com/customer-support or

You can also reach them via Phone: 1-***-***-****

Ask Your Own Recorders and Players Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 777
777 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

777 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

Technician

430 satisfied customers

Work on all electronic recording devices & sound systems. .

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

Daniel

Daniel

Engineer

116 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Rod

Rod

Engineer

70 satisfied customers

FCC Commercial License, ASEET, BSCS

Neil

Neil

Technician

52 satisfied customers

Over 25 years experience in electronic repair and design.

Shaheen

Shaheen

Technician

27 satisfied customers

Chief Technical Officer for 2+ years

< Previous | Next >

Related Recorders and Players Questions
I've had Directtv for months on my Roku. Last week they
Hello! I've had Directtv for months on my Roku. Last week they turned it off for me to resign up to DirecttvNow. I resigned up, but it needed to update for 8-9 hours. My Roku stops after 4hours for mr… read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
Acorn has frozen Roku on my TV. Tell me how to get rid of
Acorn has frozen Roku on my TV JA: What Roku model do you have? How old is it? Customer: Please tell me how to get rid of Acorn JA: Anything else you want the TV Expert to know before I connect you? C… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Does Roku TV (streaming television via internet) cut out
Does Roku TV (streaming television via internet) cut out frequently such that one has to reconnect to the internet often / several times per hour? My set is connected wireless to high speed internet (… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
Cannot run channel message on Roku channels; checked
Cannot run channel message on Roku channels; checked internet and wireless connections and they are okay … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
Is there an internet provider who can provide service to my
Is there an internet provider who can provide service to my tv to operate the roku? My tv is not a "smart tv", and comcast claims it won't hook up with this tv. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I have a Roku BDP S5500. After talking with ATT I have
I have a Roku BDP S5500. After talking with ATT I have eliminated the issue as being with the internet because all my other devices work. Specifically, when I try to watch Amazon Prime the internet co… read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
My roku says I need to be connected to the internet. It just
My roku says I need to be connected to the internet. It just happened this week. Never had this problem before. Need to find out how to connect again. … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
Everytime we turn on our roku it says we are not connected
everytime we turn on our roku it says we are not connected to the internet,but I can still stream the free games on them. I've unpluged it and it didn't help We are with direct tv /at&t ,the tv works … read more
Harry
Harry
2,035 satisfied customers
I recently got a new TV and plugged my existing Roku stick
Good morning. I recently got a new TV and plugged my existing Roku stick into it. But now, when I'm watching a show, such as "Blue Bloods," the show stops where the commercial breaks on broadcast TV w… read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
My Roku is not connected to internet. Modem century link
my Roku is not connected to internet JA: What's the make/model number of your device? How old is it? Customer: modem century link 7680 over a year old JA: How long has this been an issue? What happene… read more
Suhasini Velu
Suhasini Velu
640 satisfied customers
I have a Roku box which has worked fine for 5 years.
I have a Roku box which has worked fine for 5 years. Recently I canceled my internet and wasn't streaming from Netflix, etc. Now I have internet back, works fine. I've never disconnected my Roku boxd … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I changed my internet provider and now i can not connect my
i changed my internet provider and now i can not connect my roku nor the remote to the new wifi. … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
On Friday and Saturday night when internet access is heavy,
On Friday and Saturday night when internet access is heavy, my Roku 2 device often cannot download movies. Instead it says "checking connection" and aborts the transmission. Last time this happened, I… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I had time warmer cable when my Roku was set up. I changed
I had time warmer cable when my Roku was set up. I changed to DirectV. How do I get internet recognition for DirectV so my RoKu will work. … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I have a Roku2 that has been connected to the internet for
I have a Roku2 that has been connected to the internet for two years without any problem. This week it disconnected and I cannot get it to connect with my router. I have reset both the router and the … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
', I'm having problems with the connection, though it says a
I'm having problems with the connection, though it says a am connected to wifi … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
My internet is working. But I can't get my roku to turn on.
My internet is working. But I can't get my roku to turn on. Message says it is not connected due to wrong password. Can someone help me?… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Cable company disabled modem over the phone when trying to
cable company disabled modem over the phone when trying to fix it. Service rep apparently installed new modem. Now unable to gat a "local" connection for Roku. Do you think cable rep connected modem w… read more
Roger
Roger
Low-Voltage Electronics Specialist
Vocational, Technical or Trade Scho
1,443 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x