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I was told that win purchased the roku ultra I didn't have…

Customer Question
I was told that...

I was told that win purchased the roku ultra I didn't have to pay monthly is that correct

Technician's Assistant: What Roku model do you have?

The roku ultra. Ck381F936771

Technician's Assistant: What have you tried so far with your Roku media player?

I thought that I would be able to get my local channels for free just like I did with Cox communications and I find that I have to sign in to a TV provider which I don't have any more

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

I do not have an antenna do I need one or a dvr

Submitted: 3 months ago.Category: Recorders and Players
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Customer reply replied 3 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 3 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 32 minutes by:
3/28/2018
Electronics Technician: Harry, Customer Service replied 3 months ago
Harry
Harry, Customer Service
Category: Recorders and Players
Satisfied Customers: 2,593
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 3 months ago
asked for to talk because I'm really slow typing.(###) ###-####
Electronics Technician: Harry, Customer Service replied 3 months ago

You will need a TV carrier for certain apps

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Customer reply replied 3 months ago
Please cancel my request if I have to wait this long for answer I don't want it so cancel my charges immediately
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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