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I can get to the Home Page of YouTube which shows I'm logged
I can get to the Home Page of YouTube which shows I'm logged in. But when I select an individual video a blank screen appears with the words DCP unauthorized. Content disabled. I do get audio but very… read more
Nathan
Nathan
Bachelors of Science
24,873 satisfied customers
I have message HDCP unauthorized. Content disabled This on
I have message HDCP unauthorized. Content disabled This on several movies Why is it giving me this message? I have disabled anything and being 72 I think I'm of age … read more
Nathan
Nathan
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I get a "content disallowed" message, what do I need to do?
I get a "content disallowed" message, what do I need to do? … read more
Harry
Harry
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How do I remove HDCP unauthorized content? Roku stick Nov
how do I remove HDCP unauthorized content? JA: Who makes your media player? How old is it? Customer: Roku stick Nov 2017 JA: What have you tried so far with your Roku media player? Customer: unplugged… read more
Nathan
Nathan
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I'm getting audio but no video. Just a sort of lavender
I'm getting audio but no video. Just a sort of lavender screen with the message in white: "HDCP unauthorized. Content disabled." I have checked all connections. This happens with both Netflix and Amaz… read more
Shahid
Shahid
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High School or GED
13,858 satisfied customers
I have moved to a different city for 2 months for medical
I have moved to a different city for 2 months for medical treatment. I set up Roku in my (temporary) apartment. I connected to the local wireless.I see a full menu on Roku but when I try to stream the… read more
Nathan
Nathan
Bachelors of Science
24,873 satisfied customers
Do not get video - receive message of unauthorized content.
Do not get video - receive message of unauthorized content. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,257 satisfied customers
Message HDCP unauthorized. Content disabled. I get audio but
Message HDCP unauthorized. Content disabled. I get audio but no video on all channels. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,257 satisfied customers
Cannot view channels message on screen for Netflix and
cannot view channels message on screen for Netflix and crackle … read more
Nathan
Nathan
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All my roku channels are not working. It says disabled. Roku
All my roku channels are not working. It says disabled … read more
Shahid
Shahid
Technician
High School or GED
13,858 satisfied customers
I can not see any of my channels...not on Netflix amazon or
I can not see any of my channels...not on Netflix amazon or Britbox all bring up a screen that says HDPC unauthorized. Content unauthorized. What is this? … read more
Nathan
Nathan
Bachelors of Science
24,873 satisfied customers
Letters on purple screen say "unauthorized content disabled"
White letters on purple screen say "unauthorized content disabled" … read more
Nathan
Nathan
Bachelors of Science
24,873 satisfied customers
I am trying to watch Netflix and when I pick a program I get
I am trying to watch Netflix and when I pick a program I get an error message HDCP unauthorized content disabled … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,257 satisfied customers
I bought the Roku 4200X 4 years ago. yesterday all of a
I bought the Roku 4200X 4 years ago. yesterday all of a sudden the screen is purple and has the message" Content disabled. Unauthorized." … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,257 satisfied customers
It says i'm not authorized and I should be, 1 yr. 2, not
not sure...what happened but its been this way a while and I didn't know it … read more
Nathan
Nathan
Bachelors of Science
24,873 satisfied customers
Got disconnected some how. Still coming up as: CDHP
Got disconnected some how. Still coming up as: CDHP unauthorised Content disabled. Can hear audio but no video. … read more
Nathan
Nathan
Bachelors of Science
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We can't get a picture. It says unauthorized and disabled
We can't get a picture. It says unauthorized and disabled content on Netflix … read more
Nathan
Nathan
Bachelors of Science
24,873 satisfied customers
I am getting a message that says "HDCP unauthorized. Content
I am getting a message that says "HDCP unauthorized. Content disabled" when I try to watch Amazon prime. Can you help?… read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
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Meet the Experts:

Louie

Louie

Technician

774 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

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Work on all electronic recording devices & sound systems. .

LOAJ3256

LOAJ3256

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328 satisfied customers

35 years technical audio and video systems integrator

Daniel

Daniel

Engineer

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BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Rod

Rod

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FCC Commercial License, ASEET, BSCS

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Neil

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52 satisfied customers

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Shaheen

Shaheen

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27 satisfied customers

Chief Technical Officer for 2+ years

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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