Recorders and Players

Recorder player problems? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

We have amazon prime working on our panasonic blu ray

Customer Question
We have amazon prime...

We have amazon prime working on our panasonic blu ray player, but it won't let us watch "Hidden Figures". We get an error. In the upper right corner it says "you can watch this". We were able to watch the trailer but not the movie

Technician's Assistant: What Panasonic model do you have?

Not sure, but we have access, let me see if I can fine the model # find

Technician's Assistant: What have you tried so far with your Panasonic system?

We watched the trailer for the movie so it should work

Submitted: 3 months ago.Category: Recorders and Players
Show More
Show Less
Ask Your Own Recorders and Players Question
Answered in 5 hours by:
3/26/2018
Electronics Technician: Pete, Engineer replied 3 months ago
Pete
Pete, Engineer
Category: Recorders and Players
Satisfied Customers: 20,327
Experience: Over 16 years experience installing and repairing electronics.
Verified

Hello,
I am Pete, and I'll be happy to assist with your question today.

Ask Your Own Recorders and Players Question
Electronics Technician: Pete, Engineer replied 3 months ago

Did you purchase the download from Amazon Prime?

Ask Your Own Recorders and Players Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Pete Your Own Question
Pete
Pete
Pete, Engineer
Category: Recorders and Players
Satisfied Customers: 20,327
20,327 Satisfied Customers
Experience: Over 16 years experience installing and repairing electronics.

Pete is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

774 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

Technician

430 satisfied customers

Work on all electronic recording devices & sound systems. .

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

Daniel

Daniel

Engineer

116 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Rod

Rod

Engineer

70 satisfied customers

FCC Commercial License, ASEET, BSCS

Neil

Neil

Technician

52 satisfied customers

Over 25 years experience in electronic repair and design.

Shaheen

Shaheen

Technician

27 satisfied customers

Chief Technical Officer for 2+ years

< Previous | Next >

Related Recorders and Players Questions
My BD-JM257C/ZA S/N 0A5H1RBUJ513157 PLAYED Blu-ray OK for a
My BD-JM257C/ZA S/N 0A5H1RBUJ513157 PLAYED Blu-ray OK for a month but now will only play the non-Blu-ray discs. Now when I put in a Blu-ray it plays the trailers and then freezes. what is the problem?… read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
I have a Panasonic Blu-ray Disc player and I cannot take the
I have a Panasonic Blu-ray Disc player and I cannot take the lock feature to use to watch my Amazon Prime? Can you help me … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a Samsung Blu Ray player. Mod.BD-JM51. Whenever I
I have a Samsung Blu Ray player. Mod.BD-JM51. Whenever I watch a Blu ray movie that has a play choice my player remote won't respond to start the movie. I tried several Blu Ray movies I have and it wa… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I'm trying to set up my blue ray player to receive my Amazon
I'm trying to set up my blue ray player to receive my Amazon prime account … read more
Steve
Steve
Chief Engineer
9 satisfied customers
can't get a registration code for my Blue Ray disc player to
can't get a registration code for my Blue Ray disc player to get it registered for Amazon instant video (Prime)… read more
Expert-Repair
Expert-Repair
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
11 satisfied customers
we have a panasonic blu-ray player. with a blu-ray disc in
we have a panasonic blu-ray player. with a blu-ray disc in the machine, the previews play like they should but when the movie comes on and we push PLAY, nothing happens. we can not watch blu-ray movie… read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
Our Panasonic Blu-ray player will play a dvd fine for a while,
Our Panasonic Blu-ray player will play a dvd fine for a while, then get static-y then lose sound. It will do this also when streaming from Netflix. In both cases it starts out fine, then does this. An… read more
Michael
Michael
Appliance Repair Technician
Bachelor's Degree
3,516 satisfied customers
My new Blu-Ray player doesnt want to play DVDs. They play
My new Blu-Ray player doesn't want to play DVDs. They play for about 30 seconds then stop and revert back to the beginning.They are new discs so i think perhaps i've connected up the player wrongly. I… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I have a Panasonic TC-P55ST30 3D TV, as well as a Panasonic
I have a Panasonic TC-P55ST30 3D TV, as well as a Panasonic DMP-BDT210 Blu-ray player. When playing Blu-ray discs or DVDs, the sound system connected to the player works fine; however, the soundtracks… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
How do I hook up cable box, dvd/vcr, and or blu-ray disc player
How do I hook up cable box, dvd/vcr, and or blu-ray disc player with HDMI cable. Does the HDMI cable plug into TV & cable box, or TV & Player box? I'm confused about unplugging from cable box basicall… read more
Steve
Steve
Chief Engineer
9 satisfied customers
I have a panasonic blu-ray player and a Panasonic Viera HD
I have a panasonic blu-ray player and a Panasonic Viera Viera HD TV. I am trying to watch a BBC AMERICA BLU-RAY called Sherlock Holmes. We want the close captions to turn on. The subtitles are turned … read more
Roger
Roger
Low-Voltage Electronics Specialist
Vocational, Technical or Trade Scho
1,443 satisfied customers
I have a Sony Bravia blu-ray player (bdv-e580) that is supposed
I have a Sony Bravia blu-ray player (bdv-e580) that is supposed to play 3d movies attached to a Panasonic plasma (tc-p50ut50) that is also 3d. But when I put in a 3d movie, I get an error that states … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
I have a Panasonic Blu-ray player model number SA-BT230. Until
I have a Panasonic Blu-ray player model number SA-BT230. Until now, it has played blu-ray discs with no problem. I recieved the movie "Hanna" from Blockbuster and tried to watch it but I get the error… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
I have a Samsung LN-T4669F LCD TV. I purchased an all regions
I have a Samsung LN-T4669F LCD TV. I purchased an all regions Panasonic DMP-BD75GA-K Blu-Ray. When I try to play a Region 2 (Pal) dvd it TV says "mode no supported". Blu-Ray works OK (local region). P… read more
Anthony F.
Anthony F.
Owner
High School or GED
70 satisfied customers
My Blu-ray disc player will not play my Blu-ray discs. It
My Blu-ray disc player will not play my Blu-ray discs. It will play regular DVDs, with no problem.… read more
glenemoore
glenemoore
Owner, Greystone Electric & Security
Bachelor\u0027s Degree
373 satisfied customers
when watching a movie our blu-ray player disconnects from our
when watching a movie our blu-ray player disconnects from our wifi which shuts the blu-ray, causing us to start the movie over again. how do we know if its the wifi or the blu-ray player?… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
Hello. I recently bought a DMP-BDT210 Blu-ray player. I want
Hello. I recently bought a DMP-BDT210 Blu-ray player. I want to access Hulu (NOT HULU PLUS) as a non-subscription service to watch videos. Can I do this using my DMP-BDT210 connected wireless to my ho… read more
Dr. Fix-It
Dr. Fix-It
Technician
430 satisfied customers
I have an LG BLu-Ray player, model BD550 and have not had any
I have an LG BLu-Ray player, model BD550 and have not had any problems with it until this week when i started to watch NetFlix movies through the player. The first couple of days it worked fine but no… read more
James
James
Field Service Engineer
Vocational, Technical or Trade Scho
4 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x