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I just got this coby mpcd-101 no fm reception why?? Brand…

Customer Question
I just got...

I just got this coby mpcd-101 no fm reception why??

Technician's Assistant: How old is your MPCD-101?

Brand new today

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Yes all channels

Technician's Assistant: How long has this been an issue with your MPCD-101? What happened right before this?

No i just brought it today

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

What should i do?? only fm not working

Submitted: 3 months ago.Category: Recorders and Players
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Customer reply replied 3 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 3 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 2 hours by:
3/25/2018
Electronics Technician: Harry, Customer Service replied 3 months ago
Harry
Harry, Customer Service
Category: Recorders and Players
Satisfied Customers: 2,604
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 3 months ago
i have alot of noise on fm radio why??
Electronics Technician: Harry, Customer Service replied 3 months ago

On all stations?

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Customer reply replied 3 months ago
all fm stations why??
Customer reply replied 3 months ago
interfrenance
Customer reply replied 3 months ago
hello
Electronics Technician: Harry, Customer Service replied 3 months ago

Does it happen if you bring the radio outside?

Yes, I am here. Please allow more than 1 minute for a response.

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Customer reply replied 3 months ago
it happens in my house only every room help me please not am is fine
Electronics Technician: Harry, Customer Service replied 3 months ago

Does it happen if you bring the radio outside?

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Customer reply replied 3 months ago
no only inside my house
Electronics Technician: Harry, Customer Service replied 3 months ago

If it only happens in your house then something is interfering with the signal

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Customer reply replied 3 months ago
am is fine its only fm stations very noisey
Electronics Technician: Harry, Customer Service replied 3 months ago

If it only happens in your house then something is interfering with the signal

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Customer reply replied 3 months ago
signal problem right
Electronics Technician: Harry, Customer Service replied 3 months ago

Yes

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Customer reply replied 3 months ago
help me to listen to my fm stations
Customer reply replied 3 months ago
are you still there
Electronics Technician: Harry, Customer Service replied 3 months ago

If it only happens in your house then something is interfering with the signal

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Customer reply replied 3 months ago
can you help me so i can listen to my fm stations please
Electronics Technician: Harry, Customer Service replied 3 months ago

There is interference in your house -- I cannot pinpoint the exact cause without being in your house.

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Customer reply replied 3 months ago
hello there
Customer reply replied 3 months ago
hi i want to enjoy my fm stations too
Electronics Technician: Harry, Customer Service replied 3 months ago

There is interference in your house -- I cannot pinpoint the exact cause without being in your house.

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Customer reply replied 3 months ago
all fm stations are bad
Customer reply replied 3 months ago
that means you cant help me right?/
Electronics Technician: Harry, Customer Service replied 3 months ago

There is interference in your house -- I cannot pinpoint the exact cause without being in your house.

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Customer reply replied 3 months ago
can you walk me through the steps so i can listen to my fm stations please
Customer reply replied 3 months ago
i have fm radios in my home no problem with that only this one why??
Customer reply replied 3 months ago
can you call me at my home tel# ***** please
Customer reply replied 3 months ago
hello answer the questions please
Electronics Technician: Harry, Customer Service replied 3 months ago

Unfortunately, if other radios work fine then it is an issue with your radio.

You can replace the same model for around $50.

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Customer reply replied 3 months ago
t/y for trying i will bring it back to my store for a refund
Electronics Technician: Harry, Customer Service replied 3 months ago

You're welcome -- I apologize that I had to deliver the bad news to you. Please understand that we do not like to deliver bad news because our rating on the site is based on the feedback of our customers so bad news situations are difficult to deal with. Thankfully, a large majority of our customers are understanding that we are just messengers in the situation and do not take it out on the rating system.

My goal is to give you the best experience possible! I hope I have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. If you need more assistance, please use the reply box and let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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