Recorders and Players

Recorder player problems? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

I have a Toshiba DVR620 that's a combination DVD/VHS player.

Hi. I have a...

Hi. I have a Toshiba DVR620 that's a combination DVD/VHS player. The VCR plays a tape as though there is nothing recorded on it. Any idea why.

Technician's Assistant: How old is your DVR620?

Its model year is 2009, but I bought it new early last year.

Technician's Assistant: What have you tried so far with your DVR620?

I have been recording and playing DVDs. Recently I have been dubbing a lot of old videotapes on to DVDs.

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

No, I think that's all I can say. I'm not well-versed in tech matters.

Show More
Show Less
Ask Your Own Recorders and Players Question
Answered in 9 hours by:
3/24/2018
Rusty
Rusty, Engineer
Category: Recorders and Players
Satisfied Customers: 6,138
Experience: Karaoke Systems Manager, signal specialist, all recorders and players expert
Verified

Hello, my name is***** to Justanswer! Give me just a few minutes to look up some specifics, I'm working on this now.

Ask Your Own Recorders and Players Question

You say that it plays the tape like there's nothing on it... Is this when you try to copy from VHS to DVD? If I understand you correctly, the DVD plays nothing after you attempt to record VHS to DVD?

Ask Your Own Recorders and Players Question
Customer reply replied 4 months ago
No, the problem is when I try simply to play a VHS tape in the VCR mode. Even though I know there are images on the tape, the image I get on screen is that of a blank tape.
Harry
Harry, Customer Service
Category: Recorders and Players
Satisfied Customers: 2,827
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Recorders and Players Question
Customer reply replied 4 months ago
I still need an answer to this question. Thanks.

Have you tried multiple tapes?

Ask Your Own Recorders and Players Question

Does the DVD side work?

Ask Your Own Recorders and Players Question
Customer reply replied 4 months ago
No problems on the DVD side of the machine.

Unfortunately, the unit would need to be repaired but the bad news is that it would cost more to repair it than the unit is worth.

Ask Your Own Recorders and Players Question
Customer reply replied 4 months ago
That may be true, but could you still venture a guess as to why the VCR part of the machine is playing recorded tapes with so much static it's as though they were blank tapes?

No, it is likely an internal issue and it would require the unit to be opened up.

Ask Your Own Recorders and Players Question
Customer reply replied 4 months ago
I've made arrangements to do that but I just wondered if you might be able to give me an idea of what I could tell the technician to look for. Thanks for taking the time to hear me out on this. I appreciate it. Have a good night!

You're welcome -- I apologize that I had to deliver the bad news to you. Please understand that we do not like to deliver bad news because our rating on the site is based on the feedback of our customers so bad news situations are difficult to deal with. Thankfully, a large majority of our customers are understanding that we are just messengers in the situation and do not take it out on the rating system.

My goal is to give you the best experience possible! I hope I have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. If you need more assistance, please use the reply box and let me know.

Harry
Harry, Customer Service
Category: Recorders and Players
Satisfied Customers: 2,827
Experience: IT at Justanswer
Verified
Harry and 87 other Recorders and Players Specialists are ready to help you
Ask your own question now
Customer reply replied 4 months ago
Harry, I left a rating and a tip for you. Thanks for trying to assist me in this matter. I'm going to take the machine to a repair shop. Have a good night.
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Harry Your Own Question
Harry
Harry
Harry, Customer Service
Category: Recorders and Players
Satisfied Customers: 2,827
2,827 Satisfied Customers
Experience: IT at Justanswer

Harry is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

774 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

Technician

430 satisfied customers

Work on all electronic recording devices & sound systems. .

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

Daniel

Daniel

Engineer

116 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Rod

Rod

Engineer

70 satisfied customers

FCC Commercial License, ASEET, BSCS

Neil

Neil

Technician

52 satisfied customers

Over 25 years experience in electronic repair and design.

Shaheen

Shaheen

Technician

27 satisfied customers

Chief Technical Officer for 2+ years

< Previous | Next >

Related Recorders and Players Questions
I have a Toshiba DVR620 which I am using to make DVRs from
I have a Toshiba DVR620 which I am using to make DVRs from VHS tapes. According to instructions I have found on the web, it should be possible to skip over parts of the VCR footage and then resume cop… read more
Harry
Harry
Customer Service
2,827 satisfied customers
I have just purchased a LG RC689D. I want to copy some old
I have just purchased a LG RC689D. I want to copy some old VCR tapes to DVD. How do I do this? Thanks Roger… read more
Louie
Louie
Technician
Associate Degree
774 satisfied customers
, i have a dvd vcr combo,.. and while trying to do dubbing
Hi, i have a dvd vcr combo,.. and while trying to do dubbing from vhs to dvd,.. it wont let me choose 'simple dubbing' choice...any idea??… read more
Louie
Louie
Technician
Associate Degree
774 satisfied customers
hi Anthony can u help me please as I have a Toshiba rdxv59dtkb
hi Anthony can u help me please as I have a Toshiba rdxv59dtkb hdd-dvd,cassette recorder and I would like to cope my vhs tape to dvd as my children father pass away to year ago and I have some vhs vod… read more
Rusty
Rusty
Engineer
6,138 satisfied customers
Recently bought a DVD & VHS recorder So I could put my Disney
Recently bought a DVD & VHS recorder So I could put my Disney movies on DVD! Shows me error E 25. Getting ready to return it! Can it be done?… read more
Louie
Louie
Technician
Associate Degree
774 satisfied customers
How do I my get my video recorder/video cassette recorder
How do I my get my video recorder/video cassette recorder dub from VHS to DVD? I have followed all the instructions and tried 2 kinds of discs: DVD+R and DVD-R.… read more
Expert
Expert
I have a DVD VHS player/recorder model SD-V390. The discs only
I have a DVD VHS player/recorder model SD-V390. The discs only play erratically for some time, even after using a disc cleaner. When they are read, playback is wonderful. But most of the time one has … read more
MD.REHAN
MD.REHAN
self employed
Diploma in applied electronics
836 satisfied customers
Bought the DVR620 to dub VHS home movies to DVD. These are
Bought the DVR620 to dub VHS home movies to DVD. These are not copyright, the connections are all correct, the machine is hooked up to a new TV and to nothing else. I dubbed just over 2 hours and it w… read more
Rusty
Rusty
Engineer
6,138 satisfied customers
Hello, I have a Toshiba vcr/dvd combo. The problem I am
Hello, I have a Toshiba vcr/dvd combo. The problem I am having is trying record a vhs tape, onto a dvd - r. When I hit record, it shows that it is recording, but the screen goes black. So, I can not s… read more
Rusty
Rusty
Engineer
6,138 satisfied customers
I have a Toshiba DVD Recorder DVR620KU and cant get to record
I have a Toshiba DVD Recorder DVR620KU and can't get to record from VCR to DVD. What records is off of the TV and then it won't play on computer or anything but the recorder it came from. Would also l… read more
Rusty
Rusty
Engineer
6,138 satisfied customers
Brand new Toshiba DVD recorder, model #DVR620KU; serial #C43B
Brand new Toshiba DVD recorder, model #DVR620KU; serial #C43B 9502 4U06 01. I'm attempting to copy a VHS tape to a DVD+R and am getting a cannot proceed sign (Red Circle with Red line through it). The… read more
Rusty
Rusty
Engineer
6,138 satisfied customers
I bought a DVR620 DVD & VHS Recorder in hopes of transferring
I bought a DVR620 DVD & VHS Recorder in hopes of transferring VHS tapes to DVD; I have not been able to do it or get a live person to talk me through it; could you help?… read more
ITTechChris
ITTechChris
IT Technician
352 satisfied customers
Hello: I recently purchased a ZV427MG9 Magnavox DVD Recorder/VCR
Hello: I recently purchased a ZV427MG9 Magnavox DVD Recorder/VCR combination. Your Owner's Guide is a bit ambiguous with regard to VCR functions. My first question is: Can I dub, or copy, an old tape … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I am trying to transfer a home video from the VCR to a DVD
I am trying to transfer a home video from the VCR to a DVD on my Toshiba DVR20KB. When I press the DUBBING button I get an "operation is prohibited" symbol on the screen? How do I transfer from VCR to… read more
Rusty
Rusty
Engineer
6,138 satisfied customers
Just bought a DVR620KU and having a problem copying a tape
Just bought a DVR620KU and having a problem copying a tape to a DVD. I can insert the tape and DVD but the instructions for copying from tape to DVD are not clear.… read more
Bernie
Bernie
Computer Support Specialist
Bachelor\u0027s Degree
3,825 satisfied customers
Is there a simple way to record VHS to DVD with the ZV457MG9A
Is there a simple way to record VHS to DVD with the ZV457MG9A system. Just need a simple step by step. Owner's manual is no help.… read more
Louie
Louie
Technician
Associate Degree
774 satisfied customers
I have a question on the Toshiba dvr670 - I have it connected
I have a question on the Toshiba dvr670 - I have it connected to my tv as a component - I want to dub a tape to a dvd. To I need additional connecting and doe sit matter what mode of play I have it on… read more
Louie
Louie
Technician
Associate Degree
774 satisfied customers
I have a Magnavox digital video disc recorder with video cassette
I have a Magnavox digital video disc recorder with video cassette recorder model ZV450MW8 I have been trying to record (copy) from the vcr to the dvd....following all instructions and have the right d… read more
Louie
Louie
Technician
Associate Degree
774 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x