Recorders and Players

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I received a message to resubribe. I updated my payment info…

Customer Question
I received a message...

I received a message to resubribe. I updated my payment info for a new bank card nut still getting the same message.

Technician's Assistant: Who makes your media player? How old is it?

It's about 3 to 6 months old. It's Roku 2 x5.

Technician's Assistant: What have you tried so far with your Roku media player?

I have subscroned to Netflix and Hulu.

Submitted: 4 months ago.Category: Recorders and Players
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Answered in 4 hours by:
3/24/2018
Electronics Technician: Pete, Engineer replied 4 months ago
Pete
Pete, Engineer
Category: Recorders and Players
Satisfied Customers: 20,577
Experience: Over 16 years experience installing and repairing electronics.
Verified

Hello,
I am Pete, and I'll be happy to assist with your question today.

Ask Your Own Recorders and Players Question
Electronics Technician: Pete, Engineer replied 4 months ago
  1. Go to my.roku.com and sign in to your Roku account.
  2. Click or tap the Update button under the Payment method section.
  3. Complete all fields and submit.

After 24 hours your payment should be updated and all should be well again.

--------------------

Your satisfaction is my priority; I hope I have earned 5 stars today!

Please take a moment to rate my service 5 stars and press Submit at the top of your question page; tips appreciated :)

If my service is lacking and not worth 5 stars yet, please let me know before submitting your rating and I will do my best to assist you further.

Pete.

--------------------

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Category: Recorders and Players
Satisfied Customers: 20,577
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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