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Want to change from wired to wireless radio but can't work…

Want to change from...

Want to change from wired to wireless radio but can't work out how to get back to set up or factory reset.

Technician's Assistant: What device or product does this involve?

Tivoli Networks Radio

Technician's Assistant: What's the brand and model of your product?

Tivoli Networks radio. Bookdoes not say what model

Technician's Assistant: What have you tried so far?

Unplugged power cord and put back in. Screen briefly says failed to connect then goes screen with SMA1930045148, NetCom 5592 (which is my wireless network), Rescan, Wired. Have tried to get past all these but can't get any further than Key:(###) ###-####lt;JC

Technician's Assistant: What's the model of your NetComm router?

It just says Net

Technician's Assistant: What have you tried so far?

It just says NetCommWireless router

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

Don't think so

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Answered in 5 hours by:
3/24/2018
Pete
Pete, Engineer
Category: Recorders and Players
Satisfied Customers: 20,629
Experience: Over 16 years experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own Recorders and Players Question

Do you have the remote control available to change the settings?

Here is the setup guide: https://www.youtube.com/watch?v=3Jbf3IZM-EI

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Pete.

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Pete
Pete, Engineer
Category: Recorders and Players
Satisfied Customers: 20,629
Experience: Over 16 years experience installing and repairing electronics.
Verified
Pete and 87 other Recorders and Players Specialists are ready to help you
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Customer reply replied 4 months ago
Tried everything I could using the remote control. Can't work out how to get to factory reset, which is what book says to do but does not tell how to do it.
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