Recorders and Players

Recorder player problems? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

What does this cost? The toshiba dvd player in the

Customer Question
What does this cost? ...

What does this cost?

Technician's Assistant: You just pay a $5 deposit now and the rest only when you get a reply from the Computer Technician. All of this is 100% satisfaction guaranteed, so you can get a refund if you're not happy for any reason.

The toshiba dvd player in the television is playing in black and white.

Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your TV?

Yes

Technician's Assistant: Was there a power outage recently?

No

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

We have had one

Submitted: 3 months ago.Category: Recorders and Players
Show More
Show Less
Ask Your Own Recorders and Players Question
Answered in 17 hours by:
3/24/2018
Electronics Technician: Russell H., Service Tech replied 3 months ago
Russell H.
Russell H., Service Tech
Category: Recorders and Players
Satisfied Customers: 12,746
Experience: 8+ years of professional experience
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your TV playback question.

Ask Your Own Recorders and Players Question
Electronics Technician: Russell H., Service Tech replied 3 months ago

If the DVD player is modular within the TV, with no cable connections involved (because if there were cables involved, one of them might have gone bad or come loose and thus have ceased transmitting the color portion of the signal...), then you may try cleaning the DVD drive with a DVD drive cleaning kit.

Such as this one:

https://www.target.com/p/uber-laser-lens-cleaner-blu-ray-dvd-and-cd-cleaner/-/A-10690717?ref=tgt_adv_XS000000&AFID=google_pla_df&CPNG=PLA_Electronics+Shopping&adgroup=SC_Electronics&LID=700000001170770pgs&network=g&device=c&location=9053018&gclid=EAIaIQobChMI75uz4duF2gIVSEwNCh2A9QiSEAQYAiABEgLzm_D_BwE&gclsrc=aw.ds

or this more expensive one:

https://www.google.com/shopping/product/3066162937019332371?lsf=seller:7933,store:15521156262887326361&prds=oid:11658534510191145472&q=DVD+drive+cleaning+kit&hl=en&ei=C6q2WrWAFemJggejlrL4DA&lsft=cm_mmc:PLA-_-Google-LIA-_-870881681-_-142330-VQ6-204195307890-VQ16-c-VQ17-pla-VQ18-local-+VQ20-301640417026-VQ21-2291,gclid:EAIaIQobChMI75uz4duF2gIVSEwNCh2A9QiSEAQYASABEgIZ8_D_BwE

and also try different DVD discs in the player after that. If the problem persists, it most likely is a hardware failure in the DVD player part of the TV (- if regular channels of cable or broadcast don't also have the problem, in which case the problem would be in the TV not the DVD player part.)

If you need to know more, please let me know in Reply, and I will continue to assist and advise you.

If this answers your question, please rate my answer. A five-star rating would be appreciated!

If you need more info, or have any comments, use Reply To Expert to respond.

Thanks.

Ask Your Own Recorders and Players Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Russell H. Your Own Question
Russell H.
Russell H.
Russell H., Service Tech
Category: Recorders and Players
Satisfied Customers: 12,746
12,746 Satisfied Customers
Experience: 8+ years of professional experience

Russell H. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

774 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

Technician

430 satisfied customers

Work on all electronic recording devices & sound systems. .

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

Daniel

Daniel

Engineer

116 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Rod

Rod

Engineer

70 satisfied customers

FCC Commercial License, ASEET, BSCS

Neil

Neil

Technician

52 satisfied customers

Over 25 years experience in electronic repair and design.

Shaheen

Shaheen

Technician

27 satisfied customers

Chief Technical Officer for 2+ years

< Previous | Next >

Related Recorders and Players Questions
I have a similar problem to M. My Toshiba SD-37VSR was
Hi. I have a similar problem to Chris M. My Toshiba SD-37VSR was working fine. Then it stopped working. Now I discovered that the Scart cable had fallen out of the socket. I plugged it back in and exp… read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
I have a HD television and Comcast digital HD and DVR box.
I have a HD television and Comcast digital HD and DVR box. The DVR works fine....I bought a combination vhs and DVD recorder. (Sometime I like to tape a program and keep it on a vhs tape)...I can play… read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
My Toshiba DVD is about 2 years old and just today, it has
My Toshiba DVD is about 2 years old and just today, it has sound but no picture when I put in a DVD.… read more
Louie
Louie
Technician
Associate Degree
774 satisfied customers
It is not a TV question. It concerns trying to set up my new
It is not a TV question. It concerns trying to set up my new Toshiba SD-V296KU DVD/VCR player. I think it is connected correctly (but I am sadly ignorant here), but it will not work. What am I doing w… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
Hi Jack, I will reference an answer you gave to a fellow about
Hi Jack, I will reference an answer you gave to a fellow about a year ago concerning a Toshiba SD-V296KU vcr/dvd player that only produced black and white video on the tv. I'm having the same problem … read more
Michael
Michael
Appliance Repair Technician
Bachelor's Degree
3,516 satisfied customers
About 10-12 yrs ago we had a Toshiba DVD/VHS recorder/player.
About 10-12 yrs ago we had a Toshiba DVD/VHS recorder/player. I recorded many dvds with it. I can no longer find anything that will play them. Is that a player available?… read more
Dr. Fix-It
Dr. Fix-It
Technician
430 satisfied customers
I have a Toshiba Model # XXXXX DVD player, Serial # XXXXX
I have a Toshiba Model # XXXXX DVD player, Serial # XXXXX It's a cheap one, and I've had it for a long time but it still should work. I have had it connected to a TV that has a cable box attached and … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
Weve successfully connected the DVD of a DVR620ku Toshiba
We've successfully connected the DVD of a DVR620ku Toshiba to the Vizio e320 but cannot get the VCR image to display.… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I recently purchased a Soke dvd player (model WIN2012N3) and
I recently purchased a Soke dvd player (model WIN2012N3) and i need to connect it to a Toshiba 27" tv (MODEL 27AF46CA). I tried using the regular audio/visual cables (red, white and yellow), however t… read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
I am constantly recording tv shows onto the hard drive of my
I am constantly recording tv shows onto the hard drive of my hdd twin tuner Panasonic dvd player over the past few weeks a problem occurred whereby when switching the dvd on to start watching the show… read more
Louie
Louie
Technician
Associate Degree
774 satisfied customers
I have a panasonic pv 84 VCR I want to hook to an Olivia tv
I have a panasonic pv 84 VCR I want to hook to an Olivia tv there are only white and yellow places to connect and what looks like cable connectio but i dont have cable how do i connect vcr to tv?… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
From very damp Arundel. I have an excellent Toshiba HDD &
Good afternoon from very damp Arundel. I have an excellent Toshiba HDD & DVD player Video Cassette player model RD-XV48DTKB, which won't allow my recordings to be played on another DVD player, even th… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
I have just been given a Toshiba LCD Television - 32C12OU -
I have just been given a Toshiba LCD Television - 32C12OU - for our 60 the anniversary. I've been trying to connect my Toshiba DVD Video Player/ Video Cassette Recorder - SDV398KC2 - to the TV to play… read more
Louie
Louie
Technician
Associate Degree
774 satisfied customers
i have a toshiba dvd player SD-310V , i recently moved and
i have a toshiba dvd player SD-310V , i recently moved and when i connected it back to my TV and tried to play a dvd it was in black and white. how can i get it to view in color?… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Hi:I have been having some "freezing" issues with playback
Hi: I have been having some "freezing" issues with playback of HD-DVDs on my Toshiba Hd A3. The player is up to date with firmware, it has the latest 4.0 version. My hd-dvds used to play normally with… read more
Anthony F.
Anthony F.
Owner
High School or GED
70 satisfied customers
My handicapped son has a Toshiba model #19LV505 Television
My handicapped son has a Toshiba model #19LV505 Television w/ DVD player, the serial number is XXXXX The problem is just a few disc's don't want to play on it. He has about ten (10) movies that won't … read more
Steve
Steve
Chief Engineer
9 satisfied customers
I recently purchased a DVD ( Burlesque) that will not play
I recently purchased a DVD ( Burlesque) that will not play in my Sony Blue Ray player. It will play in my older HD player but the blue ray player states on the screen that it cannot playback this disc… read more
Steve
Steve
Chief Engineer
9 satisfied customers
I just replaced the DVD in my toshiba regza 26lv67 and now
I just replaced the DVD in my toshiba regza 26lv67 and now get a "no video signal" when it is powered on. It does not appear that the dvd is powering up as it does not accept the DVD hen it is slid in… read more
Richard S.
Richard S.
Bachelor\u0027s Degree
2,162 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x