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I am separated from my husband and I have a roku that has…

Customer Question
I am separated from...

I am separated from my husband and I have a roku that has always been in his name with his credit card account. I have my same roku now and I want my own information and card on file to purchase what I want.

Technician's Assistant: What Roku model do you have?

Roku 3

Technician's Assistant: What have you tried so far with your Roku media player?

To purchase willie wonka on fandango. it would let me but I want my own info.

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

I want my own Netflix and Vudu accounts too.

Submitted: 3 months ago.Category: Recorders and Players
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Answered in 2 minutes by:
3/23/2018
Electronics Technician: Aric, Technician replied 3 months ago
Aric
Aric, Technician
Category: Recorders and Players
Satisfied Customers: 47,479
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

I'm reviewing your details and will reply shortly.

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Electronics Technician: Aric, Technician replied 3 months ago

The steps to "reset" the Roku are shown at the link below (resetting it erases all of the previous settings in the device):

https://support.roku.com/article/208757008-how-to-factory-reset-before-returning-selling-or-gifting

Additionally each of the Apps/services you want to create accounts for, you need to go directly to their sites and click "setup account". You'll then use the username and password ***** choose to sign into those services on the Roku. Here is Netflix for example (for Vudu- go to www.vudu.com, etc.):

https://www.netflix.com/signup

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Electronics Technician: Aric, Technician replied 3 months ago

Let me know if you need further assistance. Also, before you go, could you please click a POSITIVE RATING (by scrolling all of the way to the top of the page, and clicking 3-5 stars), so that I am credited for working with you today?

Ask Your Own Recorders and Players Question
Electronics Technician: Aric, Technician replied 3 months ago

Simply view the page you posted your question on for the answer.

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Aric, Technician
Category: Recorders and Players
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Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company

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