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My roku tv isn't even a year old and the lighting on the tv…

Customer Question
My roku tv isn't...

My roku tv isn't even a year old and the lighting on the tv is very dim/dark. we can see figures but and blurry shapes

Technician's Assistant: What does your TV screen look like when you try to connect your digital media player? Is there anything at all displayed?

Everything is very dark

Technician's Assistant: Is your digital media player connected to the TV, or is it connected to a power outlet?

My cable box is connected to the tv by a hdmi cord

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

No, i guess that is it

Submitted: 4 months ago.Category: Recorders and Players
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Answered in 9 minutes by:
3/23/2018
Electronics Technician: Shahid, Technician replied 4 months ago
Shahid
Shahid, Technician
Category: Recorders and Players
Satisfied Customers: 13,477
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
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Electronics Technician: Shahid, Technician replied 4 months ago

- Could you please get me the complete model number written on back cover or side panel of the TV?

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