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I was asked to enter my Roku access acct. number which when…

Customer Question
I was asked to...

I was asked to enter my Roku access acct. number which when I paid my fee I was told it was “Roku @123” but this was rejected. I am trying to activate a channel

Technician's Assistant: What Roku model do you have?

I ‘m not sure

Technician's Assistant: What have you tried so far with your Roku media player?

Netflix, Hulu Amazon and a few others

Submitted: 4 months ago.Category: Recorders and Players
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Answered in 4 minutes by:
3/23/2018
Electronics Technician: Shahid, Technician replied 4 months ago
Shahid
Shahid, Technician
Category: Recorders and Players
Satisfied Customers: 13,337
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
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Electronics Technician: Shahid, Technician replied 4 months ago

- Are you setting up a Roku device very first time?

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Customer reply replied 4 months ago
No I have been using it for several months. The problem seems to be that Roku never gave me a proper password
Electronics Technician: Shahid, Technician replied 4 months ago

OK, what are the exact words appear on the screen?

- Is it asking for a PIN Code when trying to add/ subscribe a channel?

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