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I just bout an Amaz247 Game Remote w/ Headphone pairing for…

Customer Question
I just bout an...

I just bout an Amaz247 Game Remote w/ Headphone jack pairing for Roku 3, Roku 4, Roku Premiere/ Premiere+ and Roku Ultra/Ultra+ from AMAZON. It does not have a pairing button under the battery casing. I am trying to pair it to a ROKU 2XS or a ROKU 280R and neither works.

Technician's Assistant: How old is your Roku?

I bought the ROKU XS about 3 years ago and the ROKU 280R 2 years ago The remote I just bought does not have a pairing button, but just a hole under the battery casing

Technician's Assistant: What have you tried so far with your Roku?

I tried putting a straight pin in the hole under the B button. I tried hitting home button and the B button at the same time.

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

Shouldn't this remote have a pairing button?

Submitted: 4 months ago.Category: Recorders and Players
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Answered in 14 hours by:
3/22/2018
Electronics Technician: Harry, Customer Service replied 4 months ago
Harry
Harry, Customer Service
Category: Recorders and Players
Satisfied Customers: 2,635
Experience: IT at Justanswer
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Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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