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I am trying to access my roku account. The email associated…

Customer Question
I am trying to...

I am trying to access my roku account. The email associated with the account is no longer valid.

Technician's Assistant: What Roku model do you have?

Dont know. My brother set it up and he is dead.

Technician's Assistant: What have you tried so far with your Roku media player?

It plays okay but i have to update my HBO account so I have to update my roku account. But I can't get into my roku account due to the email no longer existing.

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

No I already did that and paid my $5. It said i may have to wait up to a day. So do I just leave my computer on that page?

Submitted: 3 months ago.Category: Recorders and Players
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Answered in 2 minutes by:
3/21/2018
Electronics Technician: Shahid, Technician replied 3 months ago
Shahid
Shahid, Technician
Category: Recorders and Players
Satisfied Customers: 13,306
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

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Customer reply replied 3 months ago
Are you kidding me? Why do I have to pay. You should be troubleshooting for free.
Electronics Technician: Shahid, Technician replied 3 months ago

I'm afraid this is not Roku support but JustAnswer, an independent, pay per question support website

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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