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I ordered a Roku stick from Amazon and attached it to my…

Customer Question
I ordered a Roku...

I ordered a Roku stick from Amazon and attached it to my HDMI port on my Dynex thin line but old TV . The massage I get on my screen is, first,receiving data and then Unsupported signal. What is wrong!

Technician's Assistant: What Roku model do you have?

Can you wait a minute?

Technician's Assistant: What have you tried so far with your Roku media player?

My tech friend says that the resolution on my TV won’t support the Roku, and therefore, I have to change the resolution on the Roku stick to a lower number

Submitted: 3 months ago.Category: Recorders and Players
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Answered in 1 hour by:
3/21/2018
Electronics Technician: Shahid, Technician replied 3 months ago
Shahid
Shahid, Technician
Category: Recorders and Players
Satisfied Customers: 13,320
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
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Electronics Technician: Shahid, Technician replied 3 months ago

- Could you please get me the complete model number written on back cover or side panel of the TV?

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