Recorders and Players

Recorder player problems? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Only Roku word on screen. 3. Checked my account on desktop -

Customer Question
Only Roku word on...

Only Roku word on screen

Technician's Assistant: What Roku model do you have?

3

Technician's Assistant: What have you tried so far with your Roku media player?

Checked my account on desktop - checked router -reconnected power to Roku

Submitted: 5 months ago.Category: Recorders and Players
Show More
Show Less
Ask Your Own Recorders and Players Question
Answered in 58 minutes by:
3/21/2018
Electronics Technician: Shahid, Technician replied 5 months ago
Shahid
Shahid, Technician
Category: Recorders and Players
Satisfied Customers: 13,508
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Welcome to JustAnswer, an independent, pay per question support website
Sorry to hear that you're having trouble with this and I'll do my best to help

Ask Your Own Recorders and Players Question
Electronics Technician: Shahid, Technician replied 5 months ago

- Did you put fresh batteries on Roku remote?

Ask Your Own Recorders and Players Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 780
780 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

780 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

Technician

430 satisfied customers

Work on all electronic recording devices & sound systems. .

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

Daniel

Daniel

Engineer

116 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Rod

Rod

Engineer

70 satisfied customers

FCC Commercial License, ASEET, BSCS

Neil

Neil

Technician

52 satisfied customers

Over 25 years experience in electronic repair and design.

Shaheen

Shaheen

Technician

27 satisfied customers

Chief Technical Officer for 2+ years

< Previous | Next >

Related Recorders and Players Questions
I am trying to get my roko channel to work and it tells me I
I am trying to get my roko channel to work and it tells me I am not connected to the internet. I have tried reconnecting but it still tells me that. I can't get Netflix either now. It was working fine… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
There was a thunderstorm in our area and we had power
there was a thunderstorm in our area and we had power fluctuation and my Roku device gives the message that i've lost connection but when I enter the password ***** my Linksys router for wifi it rejec… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have Fandor on my computer but cannot get it (back) on my
I have Fandor on my computer but cannot get it (back) on my TV … read more
Shahid
Shahid
Technician
13,508 satisfied customers
Can not get the Riki to recognize Netflix. Checked with
Can not get the Riki to recognize Netflix. Checked with Netflix. They suggested to ask for vfirm ware update and factory reset. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I am trying to get ROKU to work. It says I am not connected
I am trying to get ROKU to work . It says I am not connected to internet … read more
Shahid
Shahid
Technician
13,508 satisfied customers
Ive had my Roku several months, never had it connected to
Ive had my Roku several months, never had it connected to internet. I turned it on today and it wont go into Netflix (my usual) or anything else. … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
I have 4 Roku devices. My power went off and the Roku will
I have 4 Roku devices. My power went off and the Roku will connect to the wireless but will not connect to the internet. I have rebooted my router as the Roku suggested and put in my password. It will… read more
Eldon
Eldon
BS
216 satisfied customers
I am getting an error message when I try to watch a football
I am getting an error message when I try to watch a football game on ESPN3. Everything else works fine, and I previously was able to get these games. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a netflix account that I watch thru my Roku. I was
I have a netflix account that I watch thru my Roku. I was worked for several months until this week. I checked the settings and can't find anywhere to get reconnect it. The Roku software is up to date… read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
I cannot get our Roku to connect to the wi-fi router at our
I cannot get our Roku to connect to the wi-fi router at our rental house. Our home is a vacation rental and the last guests put in their locked network names, and now our NetGear06 is not on the list … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
I am trying to connect my roku to the internet and it gives
I am trying to connect my roku to the internet and it gives me an 011 error cannot connect to roku… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
As I am watching a neflex movie the movie stops and goes to
As I am watching a neflex movie the movie stops and goes to the main screen menu and will not go back to the movie. It sends a message that it has lost the newwork connection. I have disconnected the … read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
My Roku was working fine and then I changed the batteries in
My Roku was working fine and then I changed the batteries in the remote and now I cannot connect to my local network. All of the settings have remained the same. What can I do to reconnect to the loca… read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
627 satisfied customers
Unplugging the roku, waiting 10 seconds does not correct.
Unplugging the roku, waiting 10 seconds does not correct. Still get message,"Roku is unable to complete requested action..." What next?… read more
Thomas
Thomas
IT Manager
Associate Degree
983 satisfied customers
my roku router connection stopped working. How can I reconnect
my roku router connection stopped working. How can I reconnect (I have an Airport utility and the connection with the internet works well otherwise).… read more
Dr. Fix-It
Dr. Fix-It
Technician
430 satisfied customers
My Account # XXXXX XXXXX; I did not copy the linking code the
My Account # XXXXX XXXXX; I did not copy the linking code the first time I used my ROKU unit. I have not used my ROKU for a number of months. Today when I tried to access the service I get nothing. Th… read more
Dr. Fix-It
Dr. Fix-It
Technician
430 satisfied customers
cant connect to local network. connected direct to modom per
can't connect to local network. connected direct to modom per cable to roku box everything good. router to modom to desktop everything good. disconnected power from modom and then roku box. reconnecte… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
I reset my roku and now it does not connect to my wireless
I reset my roku and now it does not connect to my wireless network I get an error code of 014 Please advise… read more
Dr. Fix-It
Dr. Fix-It
Technician
430 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x