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I have 2 roku stations in my apartment. One operates

Customer Question
I have 2 roku...

I have 2 roku stations in my apartment. One operates perfectly, the other gives good picture but no sound. What's wrong and how is it fixed?

Technician's Assistant: What Roku model do you have?

Roku 1

Technician's Assistant: What have you tried so far with your Roku media player?

Disconnected for a time and restarted. Re-installed wireless connection. All connections are OK.

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

That's it. Had sound 2 days ago. What could have gone wrong?

Submitted: 4 months ago.Category: Recorders and Players
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Answered in 6 hours by:
3/21/2018
Electronics Technician: Harry, Customer Service replied 4 months ago
Harry
Harry, Customer Service
Category: Recorders and Players
Satisfied Customers: 2,827
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 4 months ago
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Electronics Technician: Harry, Customer Service replied 4 months ago

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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