Recorders and Players

Recorder player problems? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Trying to set a up a new roku express plus. don"t know what…

Customer Question
Trying to set a...

Trying to set a up a new roku express plus. don"t know what input to use.

Technician's Assistant: What Roku model do you have?

Roku express plus

Technician's Assistant: What have you tried so far with your Roku media player?

Step 3

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

I don't so

Submitted: 4 months ago.Category: Recorders and Players
Show More
Show Less
Ask Your Own Recorders and Players Question
Answered in 3 minutes by:
3/19/2018
Electronics Technician: Shahid, Technician replied 4 months ago
Shahid
Shahid, Technician
Category: Recorders and Players
Satisfied Customers: 13,321
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Welcome to JustAnswer, an independent, pay per question support website
Sorry to hear that you're having trouble with this and I'll do my best to help

Ask Your Own Recorders and Players Question
Electronics Technician: Shahid, Technician replied 4 months ago

- Could you please get me the complete model number written on back cover or side panel of the TV where the Roku device is hooked into?

- Also, what type of connection is being used between TV and Roku device?

Is it HDMI cable or AV cable (3 RCA pins at one end and a 3.5mm pin on other end)?

Ask Your Own Recorders and Players Question
Customer reply replied 4 months ago
I don’t need your help. I’m fine now
Electronics Technician: Shahid, Technician replied 4 months ago

No problem, have nice time~

Ask Your Own Recorders and Players Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 777
777 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

777 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

Technician

430 satisfied customers

Work on all electronic recording devices & sound systems. .

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

Daniel

Daniel

Engineer

116 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Rod

Rod

Engineer

70 satisfied customers

FCC Commercial License, ASEET, BSCS

Neil

Neil

Technician

52 satisfied customers

Over 25 years experience in electronic repair and design.

Shaheen

Shaheen

Technician

27 satisfied customers

Chief Technical Officer for 2+ years

< Previous | Next >

Related Recorders and Players Questions
Connected new player and have blue flashing light but TV
Connected new player and have blue flashing light but TV screen says no signal … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I just installed my roku premiere but can't get any picture
I just installed my roku premiere but can't get any picture or sound … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor\u0027s Degree
338 satisfied customers
I have set the Roku express plus up. Older tv so I used the
I have set the Roku express plus up. Older tv so I used the 3 colored to attach to tv. We put tv on hdmi and nothing comes up on the tv. Help! … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I'm trying to get WWE. My problem is setting up ROKU
On Step 4 of ROKU Express it says to use TV remote to turn on TV … read more
Harry
Harry
2,048 satisfied customers
What? It's my roku. Pushing all the buttons, replacing
Pushing all the buttons, replacing batteries, pulling Roku stick out and back in … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I have an old tv and I am trying to set up my roku express
I have an old tv and I am trying to set up my roku express plus … read more
Shahid
Shahid
Technician
13,321 satisfied customers
I just got a Roku express. I have a very old analog tv and I
Hi Pearl. I just got a Roku express. I have a very old analog tv and I use ATT uVerse for my internet. Is there any way I can connect the roku to AT&T modem? Or can you recommend a device that will ha… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I woke to all the wrong channels on my roku. Its an express
its an express and its one month old where do I find the model number … read more
Josh
Josh
It Support Specialist
Associate Degree
5,153 satisfied customers
Trying to set up roku e spress plus but cannot connect says
trying to set up roku e spress plus but cannot connect says I might need a mac address because it stops at local network … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor\u0027s Degree
338 satisfied customers
My new roku express plus will not connect to my internet. I
my new roku express plus will not connect to my internet. I have reset the router and the wireless moden … read more
Chris Lindsey
Chris Lindsey
IT University
156 satisfied customers
I am tryin to set up my roku to my tv. how r you. Roku
i am tryin to set up my roku to my tv. how r you JA: What's the make/model number of your device? How old is it? Customer: roku express JA: How long has this been an issue? What happened right before … read more
Chris Lindsey
Chris Lindsey
IT University
156 satisfied customers
I am trying to set up my new Roku Express 3900RW. I have a
I am trying to set up my new Roku Express 3900RW. I have a Direct Wired Cable Ethernet connection.....does this model work only on Wireless? … read more
Shahid
Shahid
Technician
13,321 satisfied customers
Hooked up roku express on older Sharp t.v.. Have input 2 on
Hooked up roku express on older Sharp t.v.. Have input 2 on t.v.. Don't know what to do … read more
Shahid
Shahid
Technician
13,321 satisfied customers
Just bought roku express...all pluged in...how do I set up
Just bought roku express...all pluged in...how do I set up an account? … read more
Shahid
Shahid
Technician
13,321 satisfied customers
I'm trying to set up a roku for netflix, roku express plus
hi my name is ***** *****'m trying to set up a roku for netflix … read more
AnswersByEric
AnswersByEric
Software Developer
Associate Degree
40 satisfied customers
My tv doesn't have HDMI port but dish receiver does, how can
My tv doesn't have HDMI port but dish receiver does, how can I plug my roku into dish receiver and make it work … read more
Shahid
Shahid
Technician
13,321 satisfied customers
I bought a ROKU Express. Ihave hooked it up to an AC outlet,
I bought a ROKU Express. Ihave hooked it up to an AC outlet, plugged it into the HDMI side of the TV and selected that input. I have flashing white light on the ROKU and have properly installed the ba… read more
Shahid
Shahid
Technician
13,321 satisfied customers
I have a sylvania model LC155SC8 tv I'm trying to hook up to
I have a sylvania model LC155SC8 tv I'm trying to hook up to Roku express plus. Isn't working. Suggestions? … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x