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Need to set up no remote. Need to set up on TV. Visio 39” I…

Customer Question
Need to set up...

Need to set up no remote

Technician's Assistant: Who makes your media player? How old is it?

Need to set up on TV

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Visio 39”

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

No

Technician's Assistant: How long has this been an issue with your 39"? What happened right before this?

I turned off cable have internet

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Romulo name is ***** ***** screen Yes menu works now

Submitted: 4 months ago.Category: Recorders and Players
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Answered in 2 hours by:
3/18/2018
Electronics Technician: electronicsguy, Engineer replied 4 months ago
electronicsguy
electronicsguy, Engineer
Category: Recorders and Players
Satisfied Customers: 790
Experience: Worked on these instruments for over 15 years.
Verified
Hi welcome to just answer
Are you trying to use roku on the tv?
Do you have roku remote?
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