Recorders and Players

Recorder player problems? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I want to get movie classic can I. It is Hiesence and is 30…

Customer Question
I want to get...

I want to get Turner movie classic can I

Technician's Assistant: Who makes your media player? How old is it?

It is Hiesence and is 30 months old

Technician's Assistant: What have you tried so far with your media player?

I am an old man and not to swift. I have my tv working with modem/router/Roku Express do not know how to add any thing to Roku after initial set up. Help

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

Yes I want to drop show time pait subscription

Submitted: 4 months ago.Category: Recorders and Players
Show More
Show Less
Ask Your Own Recorders and Players Question
Answered in 1 hour by:
3/17/2018
Electronics Technician: Harry, Customer Service replied 4 months ago
Harry
Harry, Customer Service
Category: Recorders and Players
Satisfied Customers: 2,577
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Recorders and Players Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 777
777 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

777 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

Technician

430 satisfied customers

Work on all electronic recording devices & sound systems. .

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

Daniel

Daniel

Engineer

116 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Rod

Rod

Engineer

70 satisfied customers

FCC Commercial License, ASEET, BSCS

Neil

Neil

Technician

52 satisfied customers

Over 25 years experience in electronic repair and design.

Shaheen

Shaheen

Technician

27 satisfied customers

Chief Technical Officer for 2+ years

< Previous | Next >

Related Recorders and Players Questions
Our Roku is not connecting to the Netware extender connected
Our Roku is not connecting to the Netware extender connected to and online with our Comcast router. I have the stick plugged into the rear of the Samsung TV, it is getting power. I am getting the main… read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
I can't connect - I get an error 14.12. I don't know - it is
I had spectrum out this morning to check my connections and I have a strong internet connection - I have done most everything in the Roku Customer Service help site. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
Tried to reconnect after doing the pin hole on roku now I
Tried to reconnect after doing the pin hole on roku now I can't get back on line … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
My high speed DSL is provided via an external Windstream modem,
My high speed DSL is provided via an external Windstream modem, so I can use the ethernet cable from the modem to the router, but I have no ethernet connection from the router to the XS Roku player. H… read more
networkdoc
networkdoc
Network Administrator
High School or GED
377 satisfied customers
My roku romote doesn't seem to be working, batteries fine.
hello, my roku romote doesn't seem to be working, batteries fine. Do I need a new one? … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I have a Roku stick on my TV. It has been activated but I
I have a Roku stick on my TV. It has been activated but I have not used it, was using Netflix only. How much does it cost to watch Roku? … read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
I don't know if I'm in the right place or not. I have a Roku
I don't know if I'm in the right place or not. I have a Roku Streaming Media player. I just saw that there is a VH! channel on Roku but it requires a subscription with a cable television service provi… read more
Eldon
Eldon
BS
216 satisfied customers
We go not get any cover pictures of films on Netflix, only
We go not get any cover pictures of films on Netflix, only blank squares. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
My new roku express plus will not connect to my internet. I
my new roku express plus will not connect to my internet. I have reset the router and the wireless moden … read more
Chris Lindsey
Chris Lindsey
IT University
156 satisfied customers
We have Roku 2 and pay for Netflix. We discovered a Western
We have Roku 2 and pay for Netflix. We discovered a Western site, a site called Thriller and one called Classic Movies which we had been enjoying up to recently. When we go into any of these, you do g… read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
Trying to connect to My Network on Roku. My wireless
Trying to connect to My Network on Roku. My wireless password ***** not work. I have not used Roku in a while. What to do? … read more
AnswersByEric
AnswersByEric
Software Developer
Associate Degree
40 satisfied customers
What is error code 014.30? roku premiere just purchased and
roku premiere just purchased and working well till tody … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
My roku expressplus shows error on local network=o14.5o,
my roku expressplus shows error on local network=o14.5o … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
I have broadband cable. If I buy an ethernet router and connect
I have broadband cable. If I buy an ethernet router and connect the Roku to that will it work?… read more
Steven
Steven
Technician / Owner of Tv Repair Shop
Vocational, Technical or Trade Scho
1 satisfied customers
As I am watching a neflex movie the movie stops and goes to
As I am watching a neflex movie the movie stops and goes to the main screen menu and will not go back to the movie. It sends a message that it has lost the newwork connection. I have disconnected the … read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
Last month my Roku was able to give us Netflix movies. I ended
Last month my Roku was able to give us Netflix movies. I ended our Netflix streaming subscription. Yesterday I resubscribed and attempted to watch movies on Netflix. Each time, the download was slow, … read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
For well over a year, we have enjoyed watching Netflix streamed
For well over a year, we have enjoyed watching Netflix streamed to our TV via a Roku box. But we now are having a lot of trouble. The word "Retrieving..." will get frozen on the screen; then I will be… read more
Sijad H.
Sijad H.
Aviatio Electricians Mate
Associate Degree
43 satisfied customers
I only have one "ethernet port" that connects to my computer
I only have one "ethernet port" that connects to my computer tower. When I decide to purchase my Roku box and new HD TV, since I don't want to connet to the internet wirelessly, what do I need to buy … read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x