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My Zune HD 64gb stopped working on the docking station...

Customer Question
My Zune HD 64gb...

My Zune HD 64gb stopped working on the docking station...

Technician's Assistant: What Zune model do you have?

Where can I find the model #?

Technician's Assistant: The Video Technician will be able to walk you through that. What have you tried so far with your Zune media player?

I thought that my docking station was bad and purchased a new one. That didn't help. My Onkyo receiver TX-NR838 doesn't see the Zune HD 64gb anymore. I tried using different HDMI inputs on my receiver and that didn't help.

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

Not that I can think of?

Submitted: 4 months ago.Category: Recorders and Players
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Answered in 1 day by:
3/18/2018
Electronics Technician: Harry, Customer Service replied 4 months ago
Harry
Harry, Customer Service
Category: Recorders and Players
Satisfied Customers: 2,614
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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