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I am unable to connect my samsung smart tv to my

Customer Question
I am unable to...

I am unable to connect my samsung smart tv to my rokuaccount

Technician's Assistant: What does your TV screen look like when you try to connect your digital media player? Is there anything at all displayed?

I'm not sure what you are asking

Technician's Assistant: Is your digital media player connected to the TV, or is it connected to a power outlet?

What is a digital media player

Submitted: 4 months ago.Category: Recorders and Players
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Answered in 5 minutes by:
3/16/2018
Electronics Technician: Shahid, Technician replied 4 months ago
Shahid
Shahid, Technician
Category: Recorders and Players
Satisfied Customers: 13,306
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
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Electronics Technician: Shahid, Technician replied 4 months ago

- Could you please get me the complete model number written on back cover or side panel of the TV?

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Customer reply replied 4 months ago
UN55J6201AFXZA
Electronics Technician: Shahid, Technician replied 4 months ago

Thanks for the info, is there any Roku device connected to this TV?

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