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I'm on a motor coach and dvd player isn't playing. I don't…

Customer Question
I'm on a motor...

I'm on a motor coach and dvd player isn't playing. I don't have a remote. Dvd is on menu, but am trying to get it to play from control panel. What I believe to be play button isn't working.

Technician's Assistant: Who makes your media player? How old is it?

It is a Bosch/Blaupunkt player, probably several years old.

Technician's Assistant: What have you tried so far with your media player?

Loading disc into DVD media player and trying to play from the English selection on DVD. The forward arrows on Blaupunkt part of player don't seem to play DVD.

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

Just being able to play DVD without a remote. Should be a simple solution.

Submitted: 4 months ago.Category: Recorders and Players
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Customer reply replied 4 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 4 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 5 hours by:
3/15/2018
Electronics Technician: Pete, Engineer replied 4 months ago
Pete
Pete, Engineer
Category: Recorders and Players
Satisfied Customers: 20,334
Experience: Over 16 years experience installing and repairing electronics.
Verified

Hello,
I am Pete, and I'll be happy to assist with your question today.

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Electronics Technician: Pete, Engineer replied 4 months ago

Can you see a model number anywhere on the unit?

Have you tried powering it off and unplugging it for a few minutes, then turning it back on again?

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Customer reply replied 3 months ago
Issue is no longer relevant now. Thanks.
Electronics Technician: Pete, Engineer replied 3 months ago

Glad to hear it is resolved!

Have a great day :)
Pete.

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Customer reply replied 3 months ago
Please stop sending me notifications
Electronics Technician: Pete, Engineer replied 3 months ago

The notifications are sent automatically by the website and not by me.

Can you see an unsubscribe link on the notifications?

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Your satisfaction is my priority; I hope I have earned 5 stars!

Please take a moment to rate my service 5 stars and press Submit at the top of your question page; tips appreciated :)

If my service is lacking and not worth 5 stars yet, please let me know before submitting your rating and I will do my best to assist you further.

Pete.

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Electronics Technician: Pete, Engineer replied 3 months ago

Hi, just checking in on your question. If the issue is resolved or you do not need anymore help, please rate our session as 4 stars or more and press submit so I am credited for my time, otherwise please reply back so we can continue with the issue.

Thanks!
Pete.

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Electronics Technician: Pete, Engineer replied 3 months ago

Hi, just following up on your question - did my answer help?

If the issue is resolved or you do not need anymore help, please rate our session as 4 stars or more and press submit so I am credited for my time, otherwise please reply back so we can continue with the issue.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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