Recorders and Players

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I can't get my DVD player to connect to the TV. DVD player…

Customer Question
I can't get my...

I can't get my DVD player to connect to the TV

Technician's Assistant: What does your TV screen look like when you try to connect your digital media player? Is there anything at all displayed?

DVD player says is it turned on?

Technician's Assistant: Is your digital media player connected to the TV, or is it connected to a power outlet?

Both

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

The dvd player is a Phillips and it is connected to the TV with three prongs and into the DVD player with one prong

Submitted: 4 months ago.Category: Recorders and Players
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Answered in 1 minute by:
3/14/2018
Electronics Technician: Shahid, Technician replied 4 months ago
Shahid
Shahid, Technician
Category: Recorders and Players
Satisfied Customers: 13,300
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
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Electronics Technician: Shahid, Technician replied 4 months ago

- Could you please get me the complete model number written on back cover or side panel of the TV?

- What video devices/ sources (such as cable box DVD player etc) are connected to the TV and does the problem occur on all video input sources?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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