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Louie, Technician
Category: Recorders and Players
Satisfied Customers: 791
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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After electrical outage Roku won't work. PLEASE HELP. 3100.

Customer Question

After electrical outage Roku won't work. PLEASE HELP
JA: What Roku model do you have?
Customer: 3100
JA: What have you tried so far with your Roku media player?
JA: Anything else you want the Video Expert to know before I connect you?
Customer: NO
Submitted: 8 months ago.
Category: Recorders and Players
Expert:  Jack replied 8 months ago.

Hi , my name is Jack
Perhaps i can help you with this but first ;

Please send me a hello when you see this so i know you are available ?

Customer: replied 8 months ago.
i am here
Expert:  Jack replied 8 months ago.

Sorry , had to step out for a bit

Expert:  Jack replied 8 months ago.

First thing to do here is to reboot the Roku box by pulling out its power cord 30 secs and if still no go then reboot the modem/router as well , the same way