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After electrical outage Roku won't work. PLEASE HELP. 3100.

Customer Question
After electrical outage Roku...

After electrical outage Roku won't work. PLEASE HELP

Technician's Assistant: What Roku model do you have?

3100

Technician's Assistant: What have you tried so far with your Roku media player?

ROKU WILL NOT CONNCT TO INTERNET

Submitted: 4 months ago.Category: Recorders and Players
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Answered in 1 minute by:
3/14/2018
Electronics Technician: Jack, Technician replied 4 months ago
Jack
Jack, Technician
Category: Recorders and Players
Satisfied Customers: 11,343
Experience: 35+ years in the business and still at it everyday
Verified

Hi , my name is Jack
Perhaps i can help you with this but first ;

Please send me a hello when you see this so i know you are available ?

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Customer reply replied 4 months ago
i am here
Electronics Technician: Jack, Technician replied 4 months ago

Sorry , had to step out for a bit

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Electronics Technician: Jack, Technician replied 4 months ago

First thing to do here is to reboot the Roku box by pulling out its power cord 30 secs and if still no go then reboot the modem/router as well , the same way

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