How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 791
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
13948492
Type Your Recorders and Players Question Here...
Louie is online now
A new question is answered every 9 seconds

After electrical outage Roku won't work. PLEASE HELP. 3100.

Customer Question

After electrical outage Roku won't work. PLEASE HELP
JA: What Roku model do you have?
Customer: 3100
JA: What have you tried so far with your Roku media player?
Customer: ROKU WILL NOT CONNCT TO INTERNET
JA: Anything else you want the Video Expert to know before I connect you?
Customer: NO
Submitted: 8 months ago.
Category: Recorders and Players
Expert:  Jack replied 8 months ago.

Hi , my name is Jack
Perhaps i can help you with this but first ;

Please send me a hello when you see this so i know you are available ?

Customer: replied 8 months ago.
i am here
Expert:  Jack replied 8 months ago.

Sorry , had to step out for a bit

Expert:  Jack replied 8 months ago.

First thing to do here is to reboot the Roku box by pulling out its power cord 30 secs and if still no go then reboot the modem/router as well , the same way