Recorders and Players

Recorder player problems? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Lost remote to my Roku stick and app doesn't see my network…

Customer Question
Second opinion] Lost remote...

Second opinion] Lost remote to my Roku stick and app doesn't see my network Asks for my Roku UP address which I do not know.

Technician's Assistant: What does your TV screen look like when you try to connect your digital media player? Is there anything at all displayed?

Need help with Tony ip address

Technician's Assistant: Is your digital media player connected to the TV, or is it connected to a power outlet?

All connected. Worked fine with remote but it IS no more.

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

That's it

Submitted: 4 months ago.Category: Recorders and Players
Show More
Show Less
Ask Your Own Recorders and Players Question
Answered in 19 hours by:
3/15/2018
Electronics Technician: Harry, Customer Service replied 4 months ago
Harry
Harry, Customer Service
Category: Recorders and Players
Satisfied Customers: 2,570
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Recorders and Players Question
Customer reply replied 4 months ago
I am trying to find the IP address of my ROKU device without the remote. It's lost.
Electronics Technician: Harry, Customer Service replied 4 months ago

Unfortunately, that is not possible. You will need the remote.

Ask Your Own Recorders and Players Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Harry Your Own Question
Harry
Harry
Harry, Customer Service
Category: Recorders and Players
Satisfied Customers: 2,570
2,570 Satisfied Customers
Experience: IT at Justanswer

Harry is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

774 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

Technician

430 satisfied customers

Work on all electronic recording devices & sound systems. .

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

Daniel

Daniel

Engineer

116 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Rod

Rod

Engineer

70 satisfied customers

FCC Commercial License, ASEET, BSCS

Neil

Neil

Technician

52 satisfied customers

Over 25 years experience in electronic repair and design.

Shaheen

Shaheen

Technician

27 satisfied customers

Chief Technical Officer for 2+ years

< Previous | Next >

Related Recorders and Players Questions
I have not been able to get into my Roku since last week. It
I have not been able to get into my Roku since last week. It says my internet is not connected but it is everywhere BUT on Roku. I have reset my password ***** many times because right after I've done… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
How to find my roku device ip address. I think it says 3000x
I open the roku app and its asking mr for devices ip address … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
Can't connect to my streaming channels. Sanyo about 5 years
When roku comes up with channels the remote doesn't respond. New batteries … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
My Roku devise is not recognizing my IP address or WiFi.
My ROKU device is not recognizing my new WiFi, or IP address. I'm using my mobile phone app,because I lost my ROKU control. My phone is not more than 5 years old. Yesterday I was having problems with … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
How do i hook up my bunker hill security dvr model#68332 to
How do i hook up my bunker hill security dvr model#68332 to be accessable by my iphone. I tried to use the guide i found on this site but it just didn't work for me. Read more: How do i hook up my bun… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I. Have my Roku stick and am visiting my mother and cannot
I. Have my Roku stick and am visiting my mother and cannot connect to her TV. Can you help me? … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Lost remote to my Roku stick and app doesn't see my network
Lost remote to my Roku stick and app doesn't see my network Asks for my Roku UP address which I do not know. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Roku stick is not discoverable in network. Purple stick. It
It was working two days ago until I change my Wi-Fi password … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
How do I find my Roku ip address. Roku3. Watching, but
Watching, but somehow lost internet connection n. Couldn't reconnect. Got note to try manually, but that requires entering Roku ip address. … read more
Harry
Harry
Customer Service
2,570 satisfied customers
Can't get my roku to recognize my new IP address. I have the
can't get my roku to recognize my new IP address. I have the stick and am using my phone as a remote … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
I lost my remote, and just moved so my roku isn't connected
I lost my remote, and just moved so my roku isn't connected to the wifi so i can't go into the settings to see my ip address … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
How do I change the up address on my roku. I entered the IP
How do I change the up address on my roku. I entered the IP address from my network and it says it can't be found … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
Can't get my phone to access my Roku and lost the remote,
can't get my phone to access my Roku and lost the remote, just installed new wifi and can't access it with the tv I mean everything else is connected … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I have moved and lost all my paperwork to my Roku. I am
Hi, I have moved and lost all my paperwork to my Roku. I am looking for a pin number to my unit. Can you help me? … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have had the Roku stick for 6+ months. I recently updated
I have had the Roku stick for 6+ months. I recently updated my WiFi network to provide fewer dead spots and overall better Wifi. The new Eero units appear to be doing a fine job. However, I have sever… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
Hi. I have a BD-A1010 and an RX-A3010 and am controlling them
Hi. I have a BD-A1010 and an RX-A3010 and am controlling them via with an iPad app. I have just had a 3 hour power outage and the app cannot find the BD-A1010 but can find the RX-A3010. I have unplugg… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
Just bought a Roku2, (Roku XD). As well, already have an existing
Just bought a Roku2, (Roku XD). As well, already have an existing Sony DVD-Wireless that works well with my medialink wireless router. Problem is, I cannot get my Roku to link to this wireless router.… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
I received my Roku machine today and need help hooking it up.
I received my Roku machine today and need help hooking it up. I am unable to get it to work...… read more
Steve
Steve
Chief Engineer
9 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x