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When I click on a sporting event on WATCHESPN I get a

Customer Question
When I click on...

When I click on a sporting event on WATCHESPN I get a message: this channel is not part of your package..

Technician's Assistant: Who makes your media player? How old is it?

Been using it for years and this just started last night

Technician's Assistant: What have you tried so far with your media player?

Unpluging for a time and re-connecting is all.

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

No is there a charge for this?

Submitted: 4 months ago.Category: Recorders and Players
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Customer reply replied 4 months ago
I am referring to a ROKU unit and the message I get is: This channel is not part of your TV package.
I am AT&T Uverse and have been using this ROKU for years with no problems like this. This is in reference
to trying to watch WATCHESPN SEC+
Answered in 23 minutes by:
3/14/2018
Electronics Technician: Harry, Customer Service replied 4 months ago
Harry
Harry, Customer Service
Category: Recorders and Players
Satisfied Customers: 2,635
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 4 months ago
I need help. I added to my original question as I first thought I was on a ROKU site.
Electronics Technician: Harry, Customer Service replied 4 months ago

We are not ROKU and this is a paid service.

Do you want to continue?

Ask Your Own Recorders and Players Question
Customer reply replied 4 months ago
no thanks anyway
Electronics Technician: Harry, Customer Service replied 4 months ago

OK thanks

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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