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Setting up stick, selected input screen went black. Samsung…

Customer Question
Setting up stick...

Setting up stick, selected input screen went black.

Technician's Assistant: Who makes your media player? How old is it?

Samsung purchased 2013

Technician's Assistant: What have you tried so far with your Samsung media player?

Checked connections, checked batteries, tried TV remote

Submitted: 4 months ago.Category: Recorders and Players
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Customer reply replied 4 months ago
working now. thanks
Answered in 9 minutes by:
3/13/2018
Electronics Technician: Eldon, Customer Service replied 4 months ago
Eldon
Eldon, Customer Service
Category: Recorders and Players
Satisfied Customers: 244
Experience: Engineer at Tech company
Verified

Hello and sorry to hear you're having trouble,

do you need more help with this?

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Electronics Technician: Eldon, Customer Service replied 4 months ago

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

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Eldon
Eldon
Eldon, Customer Service
Category: Recorders and Players
Satisfied Customers: 244
244 Satisfied Customers
Experience: Engineer at Tech company

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