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I have been unable to connect to the internet via my

Customer Question
I have been unable...

I have been unable to connect to the internet via my wireless which is thru a hotspot on my phone for several days....only thing i can guess it might be is i am using the wrong password ***** i dont know how to change that...it has been working and suddenly just quit

Technician's Assistant: How's your WiFi signal strength? Can you connect to the Internet using a computer or another device?

My sttrength is good...i dont have a computer here..i live in a tiny travel trailer

Technician's Assistant: Have you tried restarting both your digital media player and your router?

No...how do i do that

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

My verizon hot spot appears locked which is why i was wondering about may e having a password *****

Submitted: 5 months ago.Category: Recorders and Players
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Answered in 14 hours by:
3/11/2018
Electronics Technician: Harry, Customer Service replied 5 months ago
Harry
Harry, Customer Service
Category: Recorders and Players
Satisfied Customers: 2,818
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Electronics Technician: Harry, Customer Service replied 5 months ago

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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