Recorders and Players

Recorder player problems? Ask a technician for answers ASAP

Connect one-on-one with {0} who will answer your question

Related Recorders and Players Questions
I bought a tv from Walmart, 15 inch Supersonic. While trying
I bought a tv from Walmart, 15 inch white Supersonic. While trying to hook up to Roku and we came to that part where music was playing , it did not stop after 24 trys and then said that Roku will not … read more
Michael T
Michael T
2,851 satisfied customers
Home screen doesn't show. Animal Planet shows but when I
Animal Planet shows but when I press Roku for home screen no change occurs … read more
Miro
Miro
206 satisfied customers
Trying to use roku remote. Roku ultra does that help. I have
I have gone to proper input I have screen with home , my feed etc with pictures of netflix , you tube etc The remote seems frozen … read more
Aric
Aric
Technician
Run A/V and repair business for over
53,479 satisfied customers
We are paying for two Roku streaming and have only used the
We are paying for two Roku streaming and have only used the one in our bedroom. We'd like to now hook up the one in our bedroom. We have plugged the streaming stick into the tv and hooked up the elect… read more
Shahid
Shahid
Technician
High School or GED
1,167 satisfied customers
We purchased a Roku 2 device for our tv and have enjoyed it
Greetings - We purchased a Roku 2 device for our tv and have enjoyed it for a number of years. Being hard of hearing, we appreciate the subtitles on Netflix and Amazon Prime. The subtitles on each Net… read more
Nathan
Nathan
Technician
Bachelors of Science
1,595 satisfied customers
I have not been able to get into my Roku since last week. It
I have not been able to get into my Roku since last week. It says my internet is not connected but it is everywhere BUT on Roku. I have reset my password ***** many times because right after I've done… read more
Nathan
Nathan
Technician
Bachelors of Science
1,595 satisfied customers
The roku won't work for any length of time because it says I
The roku won't work for any length of time because it says I am not connected to the internet. I am typing on my computer which is wireless. Why does it keep saying I am not connected? I enter the pas… read more
Nathan
Nathan
Technician
Bachelors of Science
1,595 satisfied customers
I am using Roku to access Netflix streaming when I am on the
I am using Roku to access Netflix streaming when I am on the screen which shows a menu of 6-8 others, I can open several of them, but not Netflix. I am paying monthly service charges to Netflix for st… read more
Nathan
Nathan
Technician
Bachelors of Science
1,595 satisfied customers
Pearl - I have had roku for about two years, and when I go
Hi, Pearl - I have had roku for about two years, and when I go to sign into a show on Netflix, it says my account is no longer active. … read more
Nathan
Nathan
Technician
Bachelors of Science
1,595 satisfied customers
I had to unplug my Roku because of an electrical storm. Now
I had to unplug my Roku because of an electrical storm. Now I can't get it to stream my channels. … read more
Eldon
Eldon
BS
216 satisfied customers
I have a Roku 3 and when I turn it on I just get the home
I have a Roku 3 and when I turn it on I just get the home screen that is frozen in place. I am connected to cable and have regular TV in the bedroom and den plus internet and both are working. Netflix… read more
technicalcat
technicalcat
Computer Science
3,761 satisfied customers
Have roku installed and it has worked before - but now it
Have roku installed and it has worked before - but now it shows on the screen the initial page with the Home and listings down the left side of the screen and the logos of the various channels on the … read more
Aric
Aric
Technician
Run A/V and repair business for over
53,479 satisfied customers
I've had Roku for a couple of years now, but I have never
Hello! I've had Roku for a couple of years now, but I have never had problems until recently. I follow the directions to watch movies, (Press INPUT and choose HDMI3 to watch Netflix). I've always done… read more
Aric
Aric
Technician
Run A/V and repair business for over
53,479 satisfied customers
Our Roku is going. Roku 1 and is about 3 years old.
Yesterday. We turned it on and the remote did not work. We changed batteries and still did not work. Then we rebooted the unit and still no remote. So we left it for later. Then we came back in about an hour and the Roku was going crazy. The left column was scrolling down and would not stop. We unplugged it and waited overnight and replugged it in and it was doing the same. Scrolling down very quickly and could not be stopped. When we pushed a button like "home" the right side would go to the "home" area but the left side kept scrolling down as fast as before. I tried going to the regular cable channels but the screen would automatically return to Roku page....and the scrolling. I had to pull the plug before we could watch regular cable TV. … read more
Nathan
Nathan
Technician
Bachelors of Science
1,595 satisfied customers
I'm trying to watch a movie I got from Netflix. When I click
I'm trying to watch a movie I got from Netflix. When I click on source it lets me choose HDMI, then I click OK on my Roku remote and it's supposed to then let me click on Netflix but the remote isn't … read more
Shahid
Shahid
Technician
High School or GED
1,167 satisfied customers
My roku streaming device has quit working. I need help to
My roku streaming device has quit working. I need help to get it going again. … read more
Nathan
Nathan
Technician
Bachelors of Science
1,595 satisfied customers
My Roku quit working, the only thing I can use is antenna,
My Roku quit working, the only thing I can use is antenna, the remote doesn't do anything, I changed the batteries. I had to reset to get the TV to even produce a screen, but not able to do anything w… read more
Shahid
Shahid
Technician
High School or GED
1,167 satisfied customers
I was given a Roku device a couple of years ago and would like
I was given a Roku device a couple of years ago and would like to start using it now. I have the serial number but don't have a registration number. How do I get it?… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

915 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

MD Sadique

MD Sadique

Engineer

76 satisfied customers

Engineer in Applied Electronics & Instrumentation with 10 yrs+ experience in troubleshooting Electronic Devices and Repair

Neil

Neil

Technician

55 satisfied customers

Over 25 years experience in electronic repair and design.

Steven

Steven

Technician

27 satisfied customers

Master TV Technician providing warranty service for Samsung, Sharp and Sony

Nathan

Nathan

Technician

1,595 satisfied customers

Electronics technician for install, troubleshooting, and repairs.

Shahid

Shahid

Technician

1,167 satisfied customers

I have been repairing electronic gear since 1993 as a qualified Sony tech

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x