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My topset box doesnt pick up chanel 9 or 10. Panasonic twt 5…

Customer Question
My topset box doesnt...

My topset box doesnt pick up chanel 9 or 10

Technician's Assistant: What's the brand and model of your product?

Panasonic twt 5 20

Technician's Assistant: What have you tried so far with your Panasonic product?

My son updated it when i moved house recently

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

Not that i can think of. It was working fine before i moved

Submitted: 5 months ago.Category: Recorders and Players
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Customer reply replied 5 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 5 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 4 hours by:
3/9/2018
Electronics Technician: Pete, Engineer replied 5 months ago
Pete
Pete, Engineer
Category: Recorders and Players
Satisfied Customers: 20,591
Experience: Over 16 years experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Electronics Technician: Pete, Engineer replied 5 months ago

Have you tried using a signal amplifier and retuning the box?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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