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Need to reconnect to the internet back. Roku 3. Itried to…

Customer Question
Need to reconnect to...

Need to reconnect to the internet back

Technician's Assistant: Who makes your media player? How old is it?

Roku 3

Technician's Assistant: What have you tried so far with your Roku media player?

Itried to move to my room tv and them say need to reconnet to thr internet back

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

Ok

Submitted: 4 months ago.Category: Recorders and Players
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Answered in 10 minutes by:
3/8/2018
Electronics Technician: Shahid, Technician replied 4 months ago
Shahid
Shahid, Technician
Category: Recorders and Players
Satisfied Customers: 13,301
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Welcome to JustAnswer, an independent, pay per question support website
Sorry to hear that you're having trouble with this and I'll do my best to help

- Do you get Roku home screen on the TV?

- Was this Roku box working fine with the same wifi modem before this problem occurred?

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Customer reply replied 4 months ago
never.problem
Electronics Technician: Shahid, Technician replied 4 months ago

Please reply to the requested info that will help to troubleshoot the problem

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Customer reply replied 4 months ago
No
Electronics Technician: Shahid, Technician replied 4 months ago

No to what?

Don't want to troubleshoot the problem?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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