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On my iPod some of the letters won’t type so my pass word…

Customer Question
On my iPod some...

On my iPod some of the letters won’t type so my pass word won’t work. I need to change my password ***** I can buy some music.

Technician's Assistant: How old is your iPod?

About 5 years old. Too old?

Technician's Assistant: What have you tried so far with your iPod?

I have been into settings and gone to iTunes and app stores. But I can’t tupe anything because some of the letters won’t work. My iTunes icon won’t work when tapped.

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

No. I just want to be able to buy some music with money I have in my account. How are you going to connect me?

Submitted: 4 months ago.Category: Recorders and Players
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Answered in 3 hours by:
3/7/2018
Electronics Technician: Harry, Customer Service replied 4 months ago
Harry
Harry, Customer Service
Category: Recorders and Players
Satisfied Customers: 2,570
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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