Recorders and Players

Recorder player problems? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I just got set up with a new internet service and now I

Customer Question
I just got set...

I just got set up with a new internet service and now I can't get into the settings on roku to get my IP address

Technician's Assistant: How's your WiFi signal strength? Can you connect to the Internet using a computer or another device?

Great

Technician's Assistant: Have you tried restarting both your digital media player and your router?

Yes I have

Submitted: 5 months ago.Category: Recorders and Players
Show More
Show Less
Ask Your Own Recorders and Players Question
Answered in 2 hours by:
3/7/2018
Electronics Technician: electronicsguy, Engineer replied 5 months ago
electronicsguy
electronicsguy, Engineer
Category: Recorders and Players
Satisfied Customers: 791
Experience: Worked on these instruments for over 15 years.
Verified
Hi welcome to just answer
You need to go and add the new wifi router. You need to go to settings and add the new router and password
Ask Your Own Recorders and Players Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 780
780 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

780 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

Technician

430 satisfied customers

Work on all electronic recording devices & sound systems. .

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

Daniel

Daniel

Engineer

116 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Rod

Rod

Engineer

70 satisfied customers

FCC Commercial License, ASEET, BSCS

Neil

Neil

Technician

52 satisfied customers

Over 25 years experience in electronic repair and design.

Shaheen

Shaheen

Technician

27 satisfied customers

Chief Technical Officer for 2+ years

< Previous | Next >

Related Recorders and Players Questions
I have a real crew Express and I just got new Wi-Fi like 2
Hello so I have a real crew Express and I just got new Wi-Fi like 2 days ago and I cannot get into my Roku I use the remote I downloaded apps and nothing's working I'm just irritated right now LOL … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
My Roku devise is not recognizing my IP address or WiFi.
My ROKU device is not recognizing my new WiFi, or IP address. I'm using my mobile phone app,because I lost my ROKU control. My phone is not more than 5 years old. Yesterday I was having problems with … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
How do i hook up my bunker hill security dvr model#68332 to
How do i hook up my bunker hill security dvr model#68332 to be accessable by my iphone. I tried to use the guide i found on this site but it just didn't work for me. Read more: How do i hook up my bun… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
Using an old airlink 101 model AR 325 W router and cannot
Using an old airlink 101 model AR 325 W router and cannot connect my Roku to the wireless internet … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
319 satisfied customers
How do I find my Roku ip address. Roku3. Watching, but
Watching, but somehow lost internet connection n. Couldn't reconnect. Got note to try manually, but that requires entering Roku ip address. … read more
Harry
Harry
2,172 satisfied customers
Can't get my roku to recognize my new IP address. I have the
can't get my roku to recognize my new IP address. I have the stick and am using my phone as a remote … read more
Josh
Josh
It Support Specialist
Associate Degree
5,157 satisfied customers
I lost my remote, and just moved so my roku isn't connected
I lost my remote, and just moved so my roku isn't connected to the wifi so i can't go into the settings to see my ip address … read more
electronicsguy
electronicsguy
Engineer
791 satisfied customers
Can't get my phone to access my Roku and lost the remote,
can't get my phone to access my Roku and lost the remote, just installed new wifi and can't access it with the tv I mean everything else is connected … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Where is the IP address on Roku stick? Make ,of course is
Make ,of course is Roku. It's approx.8-9 months old … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
577 satisfied customers
I cannot get my Roku 3 to interface with the internet, I got
I cannot get my Roku 3 to interface with the internet, I got checks on wireless and local network. Two days ago I contacted you about problem. It was solved; I also signed up for 360 Total Security. G… read more
James Gilmer
James Gilmer
None
24 satisfied customers
I just bought a Roku3 from eBay with an Australian power adaptor.
I just bought a Roku3 from eBay with an Australian power adaptor. I hva ecreated a Roku account and also created a Netflix account. I am trying to get Netflix on my Roku3 but it is not showing up on m… read more
Steve
Steve
Chief Engineer
9 satisfied customers
Cannot connect to wireless with Roku. Changed the wireless
Cannot connect to wireless with Roku. Changed the wireless network name after computer problem with router. The new wireless network name, with its password XXXXX on computer, but not on Roku.… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
My Sony Bravia, - cant connect to Internet/Netflix
My Sony Bravia, when I click "Activate Enhanced Features," just give me the continually spinning circle - does not seem to connect to Internet. I have rerun the Internet setup steps, and it says it is… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
Ive got my Roku plugged in and the setup page on my TV screen
I've got my Roku plugged in and the setup page on my TV screen but when I try to connect to the internet I get connected to the wireless network but then get a error code 014. I never got a sign in pa… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
Just bought a Roku2, (Roku XD). As well, already have an existing
Just bought a Roku2, (Roku XD). As well, already have an existing Sony DVD-Wireless that works well with my medialink wireless router. Problem is, I cannot get my Roku to link to this wireless router.… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
Linksys WRT54G Firmware Version: v4.21.1 works fine with Comcast
Linksys WRT54G Firmware Version: v4.21.1 works fine with Comcast cable. Just got a roku box. Roku sees the router and connected to it and has received an ip address. Last step, though, is that Roku sa… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
I have the original $99 Roku -- it requires rebooting every
I have the original $99 Roku -- it requires rebooting every time I turn in on to connect to my Wi Fi. I have to unplug and replug it for it to make contact. What can I do to solve this nuisance? RAR… read more
Steve
Steve
Chief Engineer
9 satisfied customers
I received my Roku machine today and need help hooking it up.
I received my Roku machine today and need help hooking it up. I am unable to get it to work...… read more
Steve
Steve
Chief Engineer
9 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x