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TDS, my internet carrier, went out last night and now I

Customer Question
TDS, my internet carrier...

TDS, my internet carrier, went out last night and now I cannot get my Roku to stream Netflix

Technician's Assistant: How's your WiFi signal strength? Can you connect to the Internet using a computer or another device?

I have my computer connected to the internet since I am able to connect to you.

Technician's Assistant: Have you tried restarting both your digital media player and your router?

What digital media player? It is my tv how do I restart Roku?

Technician's Assistant: The Video Technician will be able to walk you through that. Anything else you want the Video Expert to know before I connect you?

No, thanks. I just need to reconnect to Roku so I can stream Netflix.

Submitted: 7 months ago.Category: Recorders and Players
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Answered in 5 hours by:
1/10/2018
Electronics Technician: Pete, Engineer replied 7 months ago
Pete
Pete, Engineer
Category: Recorders and Players
Satisfied Customers: 20,605
Experience: Over 16 years experience installing and repairing electronics.
Verified

Hello,
I am Pete, and I'll be happy to assist with your question today.

Ask Your Own Recorders and Players Question
Electronics Technician: Pete, Engineer replied 7 months ago

Have you tried restarting your internet modem/router box?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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