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My Roku was working I now have message no internet

Customer Question
My Roku was working...

My Roku was working I now have message no internet connection but I do have connection

Technician's Assistant: How's your WiFi signal strength? Can you connect to the Internet using a computer or another device?

Full strength

Technician's Assistant: Have you tried restarting both your digital media player and your router?

Yes

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

Two days ago when I was streaming all wireless shut down I had to go through

Submitted: 6 months ago.Category: Recorders and Players
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Answered in 17 hours by:
1/10/2018
Electronics Technician: Sheri, Certified Networking Engineer replied 6 months ago
Sheri
Sheri, Certified Networking Engineer
Category: Recorders and Players
Satisfied Customers: 732
Experience: Owner/Consultant at Computer Rescue, Inc.
Verified

Hi JACUSTOMER-m8n0uuem,

Thanks for using JustAnswer. I am happy to assist you with this issue. Please first tell me whether you have other wireless devices on your network and whether they can successfully connect to the Internet. Then we can go to the next step.

Regards,

Sheri-Expert

Ask Your Own Recorders and Players Question
Electronics Technician: Sheri, Certified Networking Engineer replied 6 months ago

Hi, I haven't heard back from you. I just wanted to follow up to see if everything is resolved and whether you still need assistance. Let me know.

Regards,

Sheri-Expert

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Customer reply replied 6 months ago
All going great working great
Electronics Technician: Sheri, Certified Networking Engineer replied 6 months ago

ok, that's good news.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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